what am I doing wrong...?
I've been stood up for TWO massage therapist interviews!
First girl I did a 'soft' interview off site and called her back for a follow up and practical. She seemed very interested, but no showed. Lame excuse email an hour later.
Second was today. Set up first interview with practical for this morning, and no show. No response to email.
... am I missing something?!
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Replies to This Discussion
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Permalink Reply by Cindy Greenwood on
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Nicole - I have been LMT for longer than I have been an esthetician.
I hate to say it (it's embarassing!), but it seem to be the way many MT's are...kind of flaky. LOL - I can say that because I am a little bit woo-woo myself!
I once saw an MT come into an interview with her "jammie" pants on...but at least she showed up I guess!
Could be that they found something else and were just too rude or clueless to let you know. Hopefully, when the universe sends you the RIGHT person you will treasure her even more.
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Permalink Reply by coldsalineplexus on
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Agreed, you're not doing anything wrong. You would be doing something wrong if you hired these flakes. As Cindy says, MT's are notoriously flaky as a group. Obviously there are many very responsible individuals who are on their game... but often they are already securely employed (because they're in high demand), so it's the flakes who usually respond to want ads.
My advice is to keep your ad VERY short, include the 2 most beautiful pictures of your spa, and be VERY discriminating. Always check references.In my experience, in the spa world, the estheticians are usually the most solid, followed by manicurists (as long as they stay busy), then hairdressers and massage therapists as the flakiest and hardest to work with. And don't even get me started on yoga teachers.
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Permalink Reply by Relax & Rejuvenate on
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The problem is you are interviewing Massage Therapists!
I can't tell you what percentage of our total interviews are no shows/no calls, but it is staggering.
Plus, Esty's tend to be much more organized/methodical, so the contrast can be pretty stark.
I would argue with Christine's rankings, but Estys are definitely at the top of the list!!!
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Permalink Reply by NBSkinCare on
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Thanks for all the replies!
Guess I just didn't realize how it was :)
I've been toying with the idea of NOT hiring an MT and renting the room out to one... Its not my first choice.
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If you do rent, I would HIGHLY recommend that you furnish and equip it yourself, and rent it out that way by the hour or by the day. Include laundry too, and maybe put in a cubbie system so that the different therapists can store their oils, CD's, etc. This avoids having just one therapist become overly attached to "their" room, and makes it easier for you to schedule in employee MT's gradually as you are ready to do so.
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ya, I've got to kick the idea around some.
My thought is, if MTs are really this flaky, and Massage is new to my business and clientele... its going to take a bit to get them built up to having a good book of clients. An Employee MT is going to get bored or flake out if not kept busy, is my thinking. :/
I have another interview tomorrow, so I will see. :)
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Tomorrows MT interview canceled...
Well, at least I got a few hours notice.
Back to the drawing board. Reposting ad tomorrow! Sheesh...
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I don't mean to offend any MT's on here - as I said I am one myself.
But your best bet is to go with someone who is more mature (older!).
We tend to be a little more professional and responsible overall. So make sure that your ad is specifically for someone with experience. If you only have ONE room,it is better to take on multiple therapists and split up the days or hours between them. I make a LOT more money with massage than I do with esthetics so there is no reason that this can't be lucrative for you eventually.
Don't discount the rental situation...because I already have clients this was my preference when I signed on at my current location.
If you are looking for an employee you might want to make sure that your compensation package is attractive to someone who is experienced. I have my own business but I work two short days a week at a spa on my days off. Although it is a nice place and the people are lovely it still gets me knowing that I only make 1/3 of what I would make in my own place per session.
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I don't mind giving renting a try, but I'd want all the appointments booked through the front desk. I don't want it to *look* like its a different company doing the MT or make the client feel like they have to jump through hoops to book a massage (i.e. client having to call the MT directly to book, or front desk having to call client back to check with the MTs schedule).
What's your experience with that?
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What you are describing is how we book the manicurists, who rent. HOWEVER legally, you do want some degree of visible separation. Therefore they have different business cards, and their own iPad at the desk to run their transactions through their Square account. But for all intents and purposes, they function as studio members. I feel that the key to securing good renters was to sell this as an amenity, rather than a requirement. They also brought the majority of their client base.
If the room opens up again (I hope not!!!), I believe we will be well-known enough for nails at that point that I can roll it into my business and hire any future manicurists.
Again, when seeking good renters, I think it's best to really take all of those amenities (wifi, receptionist, laundry and/or towels, tea/coffee service, magazines, etc. etc. etc. into consideration and really break it down for them so that they see the value.
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Lmt's are a different breed. It's very hard to hire a mt that will bring in clients too. I am a small skin care practice and only have a mt 1 day a week. She has a few regulars but mosly just has referrals from me. Sorry I don't have an answer
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