I did a lot of research on this before I opened up shop last month and did free trials on several systems. By far, the most user friendly (client and esti) has been Full Slate. It was SUPER easy to set up, I am able to view my schedule and book appointments on my iphone, you can add a "Book Appointment" app to your business facebook page, and they give you the option of selling gift certificates and packages too for a reasonable fee ($5 additional per month - maybe, don't quote me on that :-) There are many email templates that you can customize and your service menu is easy to set up and customize too. And ASCP members get a 40% discount making it about $18/month.
Style Seat - basic booking is free. Cons: phone app is glitchy, doesn't offer many features compared to others, week's schedule wasn't easy to view. Also when a brand new client books online, they are emailed twice (welcome email and appt confirmation email) and texted once (at least with most of my clients).
I also tried Genbooks and Bookfresh but liked Full Slate better. I looked into others but can't remember their names.
Definitely do some free trials and figure out what works best for you. Good luck!
Does Full Slate have a POS system? I am looking for online booking system too and would like to add product inventory/sales. Do they give you a scanner, c/c swiper? It sounds GREAT!
I have the Square and I LOVE it! Easy to use. I also am wondering if I can do what you're doing.. different systems. I'm thinking Full Slate and Square might be the way to go. Although I haven't figured out Square's inventory system yet LOL!
Yes! it's 2.75% per swipe (and includes AMEX) which is great :)
Are you also retailing? If so, you need a point of sale (POS) system too.
What is your future? Don't buy for now, buy for where you want to be. If you end up switching systems 2 years from now, chances are you won't be able to transfer your client records to a new system.
SpaBiz is only about $100 a month and has a lot of great features you may not need now, but will if you grow
We use Spa-Booker, and it has all of the services you mentioned. It's very easy to use and comes with POS software, appointment scheduling, a mobile app, and ecommerce and website tools right from the start. I use it to run my entire business, and I've never had any complaints. There is a monthly fee and a start up charge, but it's well worth it for the service.
you'll love it and it has free apps for ipad and iphone.
it will give the option to book online etc etc and its free too!