clients using baby wipes to cleanse skin - skincareprofessionals.com2024-03-29T11:17:12Zhttps://skincareprofessionals.com/forum/topics/clients-using-baby-wipes-to-cleanse-skin?groupUrl=skinscriptskincare&commentId=6332291%3AComment%3A186328&xg_source=activity&groupId=6332291%3AGroup%3A1444&feed=yes&xn_auth=noYou nailed it:) That is how I…tag:skincareprofessionals.com,2014-03-01:6332291:Comment:1862602014-03-01T01:59:55.394ZTracy Watsonhttps://skincareprofessionals.com/profile/TracyWatson
<p>You nailed it:) That is how I say it...how funny!</p>
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<p>Thank you.........</p>
<p>You nailed it:) That is how I say it...how funny!</p>
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<p>Thank you.........</p> Hi Tracy, I want to help with…tag:skincareprofessionals.com,2014-02-27:6332291:Comment:1863282014-02-27T14:13:47.226ZNora Hollowayhttps://skincareprofessionals.com/profile/NoraHolloway
<p>Hi Tracy, I want to help with the sale portion of the situation because I know the non-compliance is frustrating for you and may I be the right person to help since I have a much older version of your client. <br></br> Pay attention to the way in which you speak to this client from now on, make sure your tone and inflections are very direct and to the point. <br></br> We estheticians are nurturing for the most part, but there has to be a balance between passive and aggressive when it comes to…</p>
<p>Hi Tracy, I want to help with the sale portion of the situation because I know the non-compliance is frustrating for you and may I be the right person to help since I have a much older version of your client. <br/> Pay attention to the way in which you speak to this client from now on, make sure your tone and inflections are very direct and to the point. <br/>
We estheticians are nurturing for the most part, but there has to be a balance between passive and aggressive when it comes to selling.<br/>
I don't know how you approached the sale, but if it was anything like, " You may want to get... or I think...", this personality type will not budge. <br/>
However, if the approach was closer to, " I am putting you on...so that my treatments give you better results", this may be excepted a little better to a client that truly believes they already know more than the professional.</p> Thank you for the reply. Appr…tag:skincareprofessionals.com,2014-02-26:6332291:Comment:1859902014-02-26T18:28:50.822ZTracy Watsonhttps://skincareprofessionals.com/profile/TracyWatson
<p>Thank you for the reply. Appreciate it!</p>
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<p>I told her it was not a leave on product, so hopefully she will start listening a little better.. I've noticed younger clients don't listen as well as old more mature clients. It can be frustrating at times!</p>
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<p>She actually purchased the toner then exchanged it for the glycol pads. I told her you really need this etc...but...</p>
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<p>I gave her a sample of the ageless to try and I told her about the ageless serum..I'm…</p>
<p>Thank you for the reply. Appreciate it!</p>
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<p>I told her it was not a leave on product, so hopefully she will start listening a little better.. I've noticed younger clients don't listen as well as old more mature clients. It can be frustrating at times!</p>
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<p>She actually purchased the toner then exchanged it for the glycol pads. I told her you really need this etc...but...</p>
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<p>I gave her a sample of the ageless to try and I told her about the ageless serum..I'm hoping this next week she will listen a little better..I'm not sure if I could be explaining things a little better?</p>
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<p>Thank you for pointing out the retinol dermatitis</p>
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<p>Thank you again</p> To be honest, baby wipes are…tag:skincareprofessionals.com,2014-02-26:6332291:Comment:1859842014-02-26T18:19:22.713Zcoldsalineplexushttps://skincareprofessionals.com/profile/ChristineGiustra
<p>To be honest, baby wipes are not the end of the world. Most just contain water, propylene glycol, and maybe some aloe. The problem is when they are being used INSTEAD of a corrective cleanser. Obviously (to us), they are no substitute. I have been known to use them once in a while at the beach or out on a canoe trip, to freshen up my skin for a fresh sunscreen application, especially if I have dirt or sand on my skin. But that is NOTHING like using them on the regular in place of proper…</p>
<p>To be honest, baby wipes are not the end of the world. Most just contain water, propylene glycol, and maybe some aloe. The problem is when they are being used INSTEAD of a corrective cleanser. Obviously (to us), they are no substitute. I have been known to use them once in a while at the beach or out on a canoe trip, to freshen up my skin for a fresh sunscreen application, especially if I have dirt or sand on my skin. But that is NOTHING like using them on the regular in place of proper cleansing, which is usually what these folks are doing. </p>
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<p>Often times I have seen dehydrated/sensitized clients who don't believe they are in need of hydration, but showing them their skin under the wood's lamp helps verify those pinky/orange areas where their skin is compromised. If you have one, I'd definitely use it for this purpose.</p>
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<p>As for the retinol, SS's retinol scrub is not a leave-on product, and she should know that. In general with retinols, there is a 2-3 week "retnoid dermatitis" where the client may experience dryness, sensitization, breakouts, redness, and other issues. This should be discussed ahead of introducing the RA so that they will be prepared for it, and be prepared to keep on schedule (you determine the schedule, of course) despite the side effects. </p>
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<p>Also, the light aloe is quite light... depending on what you see under the wood's lamp, you might also consider the Ageless serum or moisturizer to offset the period of retinoid dermatitis. And have you considered the cucumber hydrating toner? That is such an easy sell and people do love to use it, especially if you incorporate it into your facial massage.</p>