Danielle, I was in the same boat. All my clients wanted waxing and a few pampering facials. But I think your target market needs to be looked at. It just may be the wrong market for you in this salon. You can offer these ladies a way to turn back the clock. The prodcuts we have with Image is definitely rejuvenation. The ladies you have don't understand the value you can bring to them. Maybe you should leave it in their hands, ask them " What results do you want? Make them say it. Don't tell them what you think they should have, you can do that later. But once they verbally say what they want then you can treat that disorder. Sometimes our clients don't really know or understand how good they can really look. I wouldn't give up on your skills, if you feel like you can't get anywhere with these clients maybe you should look at moving to another spa that offers these kinds of services and there you will be working with the ladies that will do whatever it takes to look younger...Hence the Baby Boomers are my target market right now. And I will have to go seek them out, they are not my clientele, yet! Please don't give it up, I almost did then I found Image. You can do it! Be Strong and and confident, they are the ones missing out on the beautiful skin you can give them. Make it clear to them, I can help you. But you have to be willing to do what it takes to get there. Period.
Hey ladies, just had a client call in that is using the Clear Cell kit. She has only been using it since the 5th. says she is drying out and the mask hurts like &*%, Any advice? Does she need to add in the hyaluronic acid or use more of the vital C hydrating serum at night.
My clients say the masque burns as well. I feel like it is a good all over masque for someone who has severe acne- for others I see it as more of a spot treatment. How many times has she masqued in the last week? I would bring in balancing gel masque to bring her back in balance
the masque can burn- as in get HOT. she probably needs to use it only 1x/week- and perhaps only in problematic areas, as Danielle said. She definitely should be using the hydrating serum along with the clear cell regime and put her on the Ormedic cleanser to alternate w/the Clear Cell cleanser. The Ormedic Biopeptide Creme is excellent to use at night as well alongside Clear Cell. I have very acneic skin and this has worked wonderfully for me- as well as for a friend's 15 yr old son who is prone to breakouts and dryness. The ACE serum would also be good to boost hydration. She is probably being too aggressive with the products at home- people who break out tend to do that trying to attack the problem. Tell her to spread out the more active products.
Hello -I just ordered the Clear Cell mask for myself, as it said it is good for acne and sun damaged skin. I have yet to try it. I was using the Clear Cell salicylic pads on the areas where I break out and have blackheads (nose area, chin, spots on my forehead). Although my skin can be sensitive, because I have used Retin A, glycolic acids, BHAs in products and peels over the years, the pads are just way too much. It really, really burns. I'm just using the pads to spot treat right now, but there is know way I will take a pad and wipe it all over my face (42, Fitz II, very oily). The sides of my nostril area gets so red and painful, but this is where my skin really clogs up. After reading your comments and about your customers' experiences with the mask, does it really seem fit that the Clear Cell mask could be used on sun damaged skin? I am still a student and am somewhat new to the Image line...I use my friends and family members...myself, too!...as guinea pigs to see how their skin likes/tolerates products. How do any of you or your clients like the Daily Defense Matte? It feels kind of sticky on my skin but I love how it feels going on. Thank you for your help and if you can recommend anything else to try out.
Joanne, I live in Palm Beach County, so I'll be driving back and forth both days. Maybe we'll run into each other at the Image booth. Plan to watch most of their demos on peels and of course, buy products.
Melinda, thanks for the recommendations. Most of my clients are 60+, so I rarely deal with acne issues. The client I had referred to isn't all that sensitive. I think a lot of her problems are coming from within - under a lot of stress with family members being ill, smoking, but trying to cut down and eventually quit, lose weight. After having her son, her hormones went out of whack. She is now trying to focus on herself and she is open to having her facials regularly and get on a homecare regime, which she has only been using soap & water for quite some time. I look forward to helping her get her skin in good condition and helping her feel better about herself.
Hi Diane. For your clients with very, very dry skin...will you please let me know which products they LOVE and which Daily Defense. My mother just drinks up any and all lotions and she did not care for the Daily Defense SPF 35 - felt it was too drying. I have her on Ormedic right now. She cannot tolerate the Ageless Repair Cream - I have had her try every third night, applying Aquaphor on top. Oremedic on top...but her skin just really dries out. I told her, her skin needs to adapt slowly, but she is too impatient. It took me 6 months to pull her away from her Kiehl's, which really helped her dryness, but there are no active ingredients in it at all for $50. My mom is 64. Does the client you mention have dry skin? Thanks for your help!
For my peels, I let my clients know that I only do them in a series because this is the best way they are going to see some results. The only one that I will do as a stand alone service is the Signature Facelift. When I do a series of peels, I give my clients the option to pay per treatment, as a lot of them may not be able to drop a few hundred dollars at one time. I do a free consultation where we discuss in detail the benefits and proper care, they know up front that they will be required to purchase a post treatment kit with every peel and we take before and after photos to guarantee they will see results. I also have a private room in an upscale salon and I have not had any trouble doing clinical facials and peels. I do offer a pampering hot stone facial, but my clinical treatments are much more popular. Just remember that these people are getting work done somewhere, so they might as well save themselves a trip and get their skin in good health when they update their hair color! Also I just wanted to tell you not to give up on peels, they are in demand, you just have to have the right people. Consider doing a Groupon or similar special, that will expose you and your services to plenty of people that may not even know you are there. Good luck!
Jackie, that masque can definitely be too much if used improperly. I agree with Gina on this, I would have her use it only 1 time per week and only on her problem areas. Any more than that and it will be too much. If she is not able to use it even that much, I would suggest switching her to the total resurfacing masque.
Okay Yikes, I am so confused. Why do we hand out the kits if they can't use it. I started on the ageless kit and after a week I was on fire. I had no idea I couldn't use all the products as stated on the back cover. So now should I even be handing out the kits or take them all apart and hand out what I think she should start out with and customized as she goes along until we figure out what her skin can handle, then sell her the retail size. Thanks ladies I hope it doesn't take me very long to get a handle on this line.
@Gina, Okay so I will have her alternate with the Ormedic Cleanser, and at night does she use the Biopeptide Cream with the Acne Lotion or alternate that too. Thanks Gina,
All good advice! Jackie, don't worry you will get it, just remember Image products are VERY strong. The acne products are so strong that I won't sell them to people unless I see their skin first. I don't usually give the mask to teens because I worry they might use it as a spot treatment and get burned. Just give very specific instructions to anyone buying the mask, they MUST remove it. I agree with all the other products recommended. Good luck!
Ok here is what my rep said to do, for my acne client that is not tolerating the kit, Stay on the sal. cleanser, then swipe with acne tonic, use they hylauronic acid, vital c anti aging serum. So It looks like if they have acne we should start them out with only 1 or 2 products on the CC line and rest hydrating. I hope this works.
Image is all about customization. It isn't necessary to be on all clear cell or Ageless. Think of what ingredients their particular skin needs, then mix and match. I break the kits up and have cute little bags to put them in and then just make a prescription pad on how to use. This is what we are here for to recommend, educate, and instruct how to use. It will all click with this line in due time I promise! Use the grid at the back of the catalog for a reference guide when starting out. Every skin type and condition is listed to help you get started.
I will have a really oily or acneic client use the CC mask 2x/wk, but only for 2-3 then rinse. It is all about balance.
The Signature Facelift is great for a first time client. I then give them a few Ageless products to get their skin prepped and see them in 2 weeks for their first peel. I do however, use the Lactic Kojic peel on first time peel clients even if it is there first treatment. Just checking for erythema/activity level and not leaving it on longer than the recommended 2 minutes.
As we can see, there is more than one way to skin a cat- and treat our clients' skin! :-) thats whats great about Image- such great customization to give our clients great skin.
Oh thanks Ladies, I think I am starting to feel better now. I just want to have lots of success with this line and be confident in what I recommend. I just sold my first products yesterday. Her mom is coming next week, I am sure I can convert her too but she is in her 70's and has that extreme aging skin. She uses ISClinical now. I suppose this line has acids I think. But there again don't want to start her off to strong. OH and when do you add in the Retinol in to the program?
Jackie-Start with your 4 Starter products. Depending on her skin type for an aging client you could suggest:
Hyd. Facial Cleanser, Max Serum. Ultimate Spf, and then either Total Retinol-A or Total repair used 1-2x/wk in the PM.
Hyd.Facial Cleanser, Total-Antiage Serum, Hyd Spf. Max Creme-Boost with Retinol Creme 1-2x/week for a month and build up use if tolerated.
Balancing Cleanser, Hyd Antiage serum mixed with lightening serum, Tinted Spf. and Hyd repair. Add Total Antiage everyother night under creme
The options are limitless. Ask her what she likes/dislikes about IS clinicals. Look them up it is good to be familiar with you competition as far as products go. You can then offer comparable or better!
Hi Ladies, thanks so much for all the help with this line. I really appreciate it. So here is my question. I have a girl who seems to be a fitz 1 wanting the retinol a cream. She does have some mild acne and scarring around her chin. But mainly she wants it for anti aging. She is only 22. What do you think I should do with her.
I would definitely get your aging client on the Max and Vital-C products. She needs the hydration/peptides to plump her skin. Perhaps a series of the Wrinkle Lift if she can tolerate them, or the Signature.
okay all, getting ready to do a my first series. Please check this protocol to see if I need to tweek it. Here is the scenario.
Fitz 3, pre peel 2weeks
Homecare
Day Total Facial Cleanser, Total Skin Bleaching Serum, Matt spf
Night, Total Facial Cleanser, Total anti aging serum, max cream
Mask, resurfacing mask 2 times per week
Using the Glycolic/Salicylic Peel for advanced Milia
Any advice with the peel, I have done peels before and will do this one on me first before I do hers. But just a little nervous.
Also I bought the peel DVD and so not happy with it. They didn't even go over the acne lift peel. If it's a training video they need to show more in depth procedures and outcomes. It would be nice to see the real skintype being treated and not just an educators skin. Any help or advice would be great. Thanks all.
I think your pre peel home care is great! I would just start the client with 2-3 min to start. You can always go longer next time. Have a fan and cool towels available! I send them home with the post peel treatment but tell them to use for 2-3 days then to save for their next peel. You'll do great.
I agree with you about the peel dvd, personally I thought it was a waste of money as they showed me what I already knew about it all. Feel free to voice your opinion about it to customer service and hopefully they will revise it and include more useful information. I think your pre-treatment sounds pretty good. Do you take before and after photos? I have found this to help a lot when I do peels, it makes the clients extra excited to see the outcome as long as you explain the outcome realistically. Let me know how it goes, good luck!
Prep looks right on target. The acne lift gets hot with the higher amount of oil the client has. Like others noted start with the 2 minute initial tx, may not even get that long dependant on her activity level. Yes, cool towels too. You could start with the Gly/Retinol if you are hesitant of the Salicylic. And then move to the Acne lift for the 2nd peel. Visual aids are great, but nothing like geting some guinea pigs and trying them out!
CLIENT: very dry, dehydrated skin with milia around eyes, some bumps on forehead. Gets hormonal breakouts. Around mid-40's.
TREATMENT: Signature Facial- she LOVED IT- really helped smooth her skin.
PRODUCTS: b/c of the extreme dryness she was dealing with, I put her on the Vital-C line: Cleanser, Serum, Repair Creme, and Daily Defense Hydrating. It was suggested to me by someone at Image to put her on the Clear Cell pads for the milia, so I put her on the tonic since I don't have the pads on my shelf....
QUESTION:
She is coming back in for a facial soon- when I asked her how her skin is doing, she said it feels great, but she is getting some breakouts. She said she thinks her pores are being cleaned out, and that it's a good thing, but I am concerned I don't have enough exfoliation in her routine, OR- I am concerned she may be overusing the tonic- plan to discuss this with her....
Should I add the Ageless cleanser for 1x/day or maybe have her use the Ageless Total Repair Creme a 2-3x/week? Would the Clear Cell Acne medication be too drying??
Dry skin that breaks out is tricky.....
Any ideas?? I don't want to overwhelm her with too many new products....
Hi Gina. The Clear Cell pads are extremely drying and they really, really burn my skin so I cannot use them. When I did use the pads my skin would just hurt and I would have to splash my skin to remove the product and cool my skin. I'm 42 and have very oily, easily clog prone, hormonal skin. I was very suprised at how strong the Clear Cell pads are. I do like using the Clear Cell Cleanser 2-3X/week to help exfoliate and my skin has adapted well to this. I just wanted to give you my personal feeling about the Clear Cell pads. I also get milia very easily on my forehead. I didn't want to throw the pads away so I just spot treat areas that are clogged or broken out. I do love the Ageless Total Repair Cream for aging, acne, and clogged pores. While I'm not dry it does help with the flakies. I love the Hyaluronic serum and have added that to help when my skin feels deydrated. I have heard great things about the Clear Cell Claryfying Tonic and how it's not near as strong as the Clear Cell pads and I would keep her on this over the pads. The Total Eye Lift Cream helped with the milia around my eyes- I'm sure it was the glycolic and retinol.
Thanks, Julie- I don't plan to carry them b/c they have alcohol in them, too... I'd rather just sell the tonic. I know the pads can be convenient but I don't have enough "use" for them to keep them on my shelf.
My client is VERY dry...so I'm worried I may be overdrying her skin with the salicylic, since it dries oil-and she has none!! :-P
I really like the idea of the eye lift creme for the milia... I will probably suggest that to her... I'm wondering if I should just take her off the tonic entirely.... replace it with the ageless total repair.....
?????
I hate when I get baffled. Haha!
I would definitely try your idea of taking her off the tonic and putting her on the Ageless Total Repair. Since she is so dry I would think this will be enough to help with her break outs, any flakiness, and aging, too, of course! I do pat whatever is left on my fingers under my eyes, too, and then put the eye cream over that for an extra 'boost' per se. I will never buy the Clear Cell pads nor will I recommend them to anyone. They really burn that bad. And my skin is pretty conditioned from peels and using glycolic products. Have you tried the hyaluronic acid serum? I really like it. Although I am so oily I do get dehydrated. Skin care is baffling!! I do like how Image is pretty simple and not overwhelming with tons of products. I do wish they had a product that is really really heavy at moisterizing extremely dry types. My mother needs this and nothing from Image is enough for her needs....yet :)
@Erin, I will definitely be calling Image about the DVD. It wasn't cheap either. I have seen more info on utube about the peels than this one. Also I think I will take pictures and hope they turn out good enough you can see the results. Good to know about the salicylic getting hot with oily clients. Also what does everyone use for the removal of Milia, I have lancets that have worked in the past but this clients milia is so keratinized I think I need a bigger lancet. What guage do you use and is it a special lancet tool. Also have you had luck with the salicylic dissolving the keratin to make the removal easier. She is really loaded with Milia. She had them removed from the Derm but they all came back. Which products would work best as home care once we are done with the peel to keep them from coming back. Sorry for all the questions. But you gals help me out more than my rep does....
@julie, My first client had problems with not having enough moisture with the Max Cream, So I had her add the Total Repair Cream to it and that seems to do the trick for her. But I have noticed that too, there should be a really really rich cream for our older thinned skin ladies.
With the milla, I tell people it's like asthma, a condition they will alwaysneed to manage. Glycolic/retinol And extractions are like the inhaler.It seems like they can only be extracted when they are close enough to the surface nomatter what the size of lancet/tool.
I feel scared of Total Repair Creme and Total Anti Aging SerumB/C of the acids,anyone have skin conditions they lIke to recomend for? Are theyreally hydrating?
I love the Total Repair Creme. I would think it would be a great "inhaler"!! ;-)
I have acneic skin and use it- love it!! It's great for dry skin. Some people can only use it 2-3x/wk. I like to pair it with the Biopeptide creme or the Max for drier skin.
Do you have the product manual?? It's my skin care "bible". Very helpful for constant reference.
Those 2 products are definitely active/exfoliating- but they are also extremely nourishing/hydrating. A very nice balance. When my skin is feeling a little dry, I will actually use the Total Repair Creme and it helps with that a lot.
I was noticing all the comments about image not having products for really dry/dehydrated and older skin. Don't forget the Total Pure Hyaluronic serum which you can use alone or add to any product to give a moisture surging boost and plumping to very dry/dehydrated skin. They will love you for it and it comes in a 1oz size now. Its great for post peel as well. My clients can't live without it :)
Just returned from the advanced paramedical seminar at the Gaylord Palms in Orlando...so pumped about this product line...lots of sampling and product knowledge...business advice and three peel demos including TCA...ever so pleased I attended and can't wait to get Image in my treatment room!
What's everyone doing for the dry skin clients. I have an older lady with dry skin. I did get her on the vital c cleanser and Hydrating repair cream but she says her makeup goes on like sand paper. It's liquid. So I gave her a sample of the Vital c hydrating anti aging serum. The hylarounic acid serum doesn't work either. Has anyone used the A C E Serum. I don't have samples for this one. She is used to Este Lauder that allows her make up to slide on. Not sure if I can match what she is looking for. Thanks everyone. Also I am not going to use the Acne Line, so looking to sell this if anyone is interested will sell below wholesale. Thanks ladies.
Jackie, the Ormedic Balancing Antioxidant serum is great for dry skin. The ACE works too, but I prefer the antioxidant serum. The Max serum is also a great choice. I think that she will find more moisture retention from the antioxidant serum than hydrating antiage serum. Just my two cents from my clients!
Danielle, I have done a couple of the perfection so far with glowing results. The amount of peeling really varied though. I don't find it too aggressive. Clients skin really do glow afterwards
Thanks Beth, Also what is everyone doing for samples? It seems like people are interested in the line, take the samples then don't convert into purchasing the products. Does anyone make them buy the samples as they are quit expensive. I have looked into buying the portion cups and giving them some that way. But just to buy 10 sample jars of the vit c cleanser for 13.50 when I can buy a 6 oz bottle for13.25. Just trying to save money.
Jackie - I also have a couple of 'seasoned' clients (one being my mother) who have very, very dry skin. I have her on the Vital C Repair Cream and the Ormedic Bio Peptide Cream and she adds the Hyaluronic Serum, too. While she loves the products she really wants something rich, thick, and heavy. I have suggested to Image as well as asked if they will be making such a product for really dry skins, but have not heard back. My mom's skin just drinks up the creams. She is using this extra rich cream by Khiels at night on top of the Image. Of course, I want her to refrain from doing this, but until there is a product that meets her needs she is going to continue. Any thoughts? Or, have you or anyone contacted Image about the same concern? Thank you for your help!!
Yes, Julie I agree about the extra heavy duty cream for clients with dry skin. About the samples, how clever Jackie! Image really needs to just change their samples to regular small packet samples like everyone else. All those little plastic pots are so wasteful. I sometimes charge for the kits but don't generally charge for the samples I give one at a time.
Christine - I did just receive an email from Chara with Image and she said she would pass on my questions/suggestions - for a thick cream and also to repackage creams to a tube rather than a jar (too much exposure to light and air). Then she sent another email suggesting to try the Ageless Max Cream. This, too, was not heavy enough for my clients' liking. I know some people just want to use what they are comfotable with and what they are used to...however, I am sure there are many dry skinned clients who would love a thick, heavy cream. I know a cream with such a consistency would sell!
I too have a client that doubles up her cremes. She uses the Max cream and vit c repair cream. I think I will loose her as this way is costing her too much. However I tell her all the benefits etc. Image should listen to us about a nice rich cream. I think we all should send them an email telling our concerns. I heard they are coming out with new product this year so hopefully something really good. Here is a link to some 1/2 oz sample containers if anyone is interested.
Hello again Jackie/Christine - I sent them an email two days ago about this and telling them what I have my clients on. I did this on their main web site and heard back from Chara. Chara@imageskincare.com Here is her email. I would email her, too, if I were you. The more the better!!! I really don't think what we are requesting is out of the norm at all. I know one of the reasons I love Image is because they do not have 100s and 100s of products to overwhelm and confuse me. I am excited to hear of their new products!
Does anyone have clients that are sensitive that can't use any of the image products. I too seem to be breaking out and getting flaky from them. The max line is giving me big cycts around my cheek and jaw line. The vc line burns. Not sure what is going on. My skin didn't become compromised over night in anyway. I've been headed down this path since I started using them. Just want to know what everyone thinks.
jackie mozingo
Oct 12, 2011
jackie mozingo
Oct 12, 2011
Danielle George
Oct 12, 2011
Gina Williamson
Oct 12, 2011
Gina Williamson
Oct 12, 2011
Julie Forkenbrock
Hello -I just ordered the Clear Cell mask for myself, as it said it is good for acne and sun damaged skin. I have yet to try it. I was using the Clear Cell salicylic pads on the areas where I break out and have blackheads (nose area, chin, spots on my forehead). Although my skin can be sensitive, because I have used Retin A, glycolic acids, BHAs in products and peels over the years, the pads are just way too much. It really, really burns. I'm just using the pads to spot treat right now, but there is know way I will take a pad and wipe it all over my face (42, Fitz II, very oily). The sides of my nostril area gets so red and painful, but this is where my skin really clogs up. After reading your comments and about your customers' experiences with the mask, does it really seem fit that the Clear Cell mask could be used on sun damaged skin? I am still a student and am somewhat new to the Image line...I use my friends and family members...myself, too!...as guinea pigs to see how their skin likes/tolerates products. How do any of you or your clients like the Daily Defense Matte? It feels kind of sticky on my skin but I love how it feels going on. Thank you for your help and if you can recommend anything else to try out.
Oct 12, 2011
Diane Feeney
Joanne, I live in Palm Beach County, so I'll be driving back and forth both days. Maybe we'll run into each other at the Image booth. Plan to watch most of their demos on peels and of course, buy products.
Melinda, thanks for the recommendations. Most of my clients are 60+, so I rarely deal with acne issues. The client I had referred to isn't all that sensitive. I think a lot of her problems are coming from within - under a lot of stress with family members being ill, smoking, but trying to cut down and eventually quit, lose weight. After having her son, her hormones went out of whack. She is now trying to focus on herself and she is open to having her facials regularly and get on a homecare regime, which she has only been using soap & water for quite some time. I look forward to helping her get her skin in good condition and helping her feel better about herself.
Oct 13, 2011
Julie Forkenbrock
Oct 13, 2011
Erin Daughhetee
Oct 13, 2011
Erin Daughhetee
Oct 13, 2011
jackie mozingo
Oct 13, 2011
jackie mozingo
@Gina, Okay so I will have her alternate with the Ormedic Cleanser, and at night does she use the Biopeptide Cream with the Acne Lotion or alternate that too. Thanks Gina,
Oct 13, 2011
Melinda Walsh
All good advice! Jackie, don't worry you will get it, just remember Image products are VERY strong. The acne products are so strong that I won't sell them to people unless I see their skin first. I don't usually give the mask to teens because I worry they might use it as a spot treatment and get burned. Just give very specific instructions to anyone buying the mask, they MUST remove it. I agree with all the other products recommended. Good luck!
Oct 13, 2011
jackie mozingo
Ok here is what my rep said to do, for my acne client that is not tolerating the kit, Stay on the sal. cleanser, then swipe with acne tonic, use they hylauronic acid, vital c anti aging serum. So It looks like if they have acne we should start them out with only 1 or 2 products on the CC line and rest hydrating. I hope this works.
Oct 13, 2011
Beth
Image is all about customization. It isn't necessary to be on all clear cell or Ageless. Think of what ingredients their particular skin needs, then mix and match. I break the kits up and have cute little bags to put them in and then just make a prescription pad on how to use. This is what we are here for to recommend, educate, and instruct how to use. It will all click with this line in due time I promise! Use the grid at the back of the catalog for a reference guide when starting out. Every skin type and condition is listed to help you get started.
I will have a really oily or acneic client use the CC mask 2x/wk, but only for 2-3 then rinse. It is all about balance.
Oct 13, 2011
Beth
Oct 13, 2011
Gina Williamson
Oct 13, 2011
jackie mozingo
Oct 14, 2011
Beth
Jackie-Start with your 4 Starter products. Depending on her skin type for an aging client you could suggest:
Hyd. Facial Cleanser, Max Serum. Ultimate Spf, and then either Total Retinol-A or Total repair used 1-2x/wk in the PM.
Hyd.Facial Cleanser, Total-Antiage Serum, Hyd Spf. Max Creme-Boost with Retinol Creme 1-2x/week for a month and build up use if tolerated.
Balancing Cleanser, Hyd Antiage serum mixed with lightening serum, Tinted Spf. and Hyd repair. Add Total Antiage everyother night under creme
The options are limitless. Ask her what she likes/dislikes about IS clinicals. Look them up it is good to be familiar with you competition as far as products go. You can then offer comparable or better!
Oct 14, 2011
jackie mozingo
Oct 21, 2011
Gina Williamson
Oct 21, 2011
Gina Williamson
Oct 21, 2011
jackie mozingo
okay all, getting ready to do a my first series. Please check this protocol to see if I need to tweek it. Here is the scenario.
Fitz 3, pre peel 2weeks
Homecare
Day Total Facial Cleanser, Total Skin Bleaching Serum, Matt spf
Night, Total Facial Cleanser, Total anti aging serum, max cream
Mask, resurfacing mask 2 times per week
Using the Glycolic/Salicylic Peel for advanced Milia
Any advice with the peel, I have done peels before and will do this one on me first before I do hers. But just a little nervous.
Also I bought the peel DVD and so not happy with it. They didn't even go over the acne lift peel. If it's a training video they need to show more in depth procedures and outcomes. It would be nice to see the real skintype being treated and not just an educators skin. Any help or advice would be great. Thanks all.
Nov 3, 2011
Jessica Lockard
Jackie,
I think your pre peel home care is great! I would just start the client with 2-3 min to start. You can always go longer next time. Have a fan and cool towels available! I send them home with the post peel treatment but tell them to use for 2-3 days then to save for their next peel. You'll do great.
Nov 3, 2011
Erin Daughhetee
Jackie,
I agree with you about the peel dvd, personally I thought it was a waste of money as they showed me what I already knew about it all. Feel free to voice your opinion about it to customer service and hopefully they will revise it and include more useful information. I think your pre-treatment sounds pretty good. Do you take before and after photos? I have found this to help a lot when I do peels, it makes the clients extra excited to see the outcome as long as you explain the outcome realistically. Let me know how it goes, good luck!
Nov 3, 2011
Beth
Nov 3, 2011
Gina Williamson
CLIENT: very dry, dehydrated skin with milia around eyes, some bumps on forehead. Gets hormonal breakouts. Around mid-40's.
TREATMENT: Signature Facial- she LOVED IT- really helped smooth her skin.
PRODUCTS: b/c of the extreme dryness she was dealing with, I put her on the Vital-C line: Cleanser, Serum, Repair Creme, and Daily Defense Hydrating. It was suggested to me by someone at Image to put her on the Clear Cell pads for the milia, so I put her on the tonic since I don't have the pads on my shelf....
QUESTION:
She is coming back in for a facial soon- when I asked her how her skin is doing, she said it feels great, but she is getting some breakouts. She said she thinks her pores are being cleaned out, and that it's a good thing, but I am concerned I don't have enough exfoliation in her routine, OR- I am concerned she may be overusing the tonic- plan to discuss this with her....
Should I add the Ageless cleanser for 1x/day or maybe have her use the Ageless Total Repair Creme a 2-3x/week? Would the Clear Cell Acne medication be too drying??
Dry skin that breaks out is tricky.....
Any ideas?? I don't want to overwhelm her with too many new products....
Nov 4, 2011
Julie Forkenbrock
Nov 4, 2011
Gina Williamson
My client is VERY dry...so I'm worried I may be overdrying her skin with the salicylic, since it dries oil-and she has none!! :-P
I really like the idea of the eye lift creme for the milia... I will probably suggest that to her... I'm wondering if I should just take her off the tonic entirely.... replace it with the ageless total repair.....
?????
I hate when I get baffled. Haha!
Nov 4, 2011
Julie Forkenbrock
Nov 4, 2011
jackie mozingo
Nov 4, 2011
jackie mozingo
Nov 4, 2011
Danielle George
Nov 5, 2011
Danielle George
Nov 5, 2011
Gina Williamson
I have acneic skin and use it- love it!! It's great for dry skin. Some people can only use it 2-3x/wk. I like to pair it with the Biopeptide creme or the Max for drier skin.
Do you have the product manual?? It's my skin care "bible". Very helpful for constant reference.
Those 2 products are definitely active/exfoliating- but they are also extremely nourishing/hydrating. A very nice balance. When my skin is feeling a little dry, I will actually use the Total Repair Creme and it helps with that a lot.
Nov 5, 2011
Marti DeCoste
Nov 6, 2011
Raquel Solis
Nov 6, 2011
Gina Williamson
Nov 6, 2011
Joanne Charron
Nov 21, 2011
Danielle George
Is anyone doing the Image Perfection Peel? What do you think about it?
Dec 6, 2011
jackie mozingo
What's everyone doing for the dry skin clients. I have an older lady with dry skin. I did get her on the vital c cleanser and Hydrating repair cream but she says her makeup goes on like sand paper. It's liquid. So I gave her a sample of the Vital c hydrating anti aging serum. The hylarounic acid serum doesn't work either. Has anyone used the A C E Serum. I don't have samples for this one. She is used to Este Lauder that allows her make up to slide on. Not sure if I can match what she is looking for. Thanks everyone. Also I am not going to use the Acne Line, so looking to sell this if anyone is interested will sell below wholesale. Thanks ladies.
Dec 7, 2011
Beth
Dec 7, 2011
Beth
Dec 7, 2011
jackie mozingo
Thanks Beth, Also what is everyone doing for samples? It seems like people are interested in the line, take the samples then don't convert into purchasing the products. Does anyone make them buy the samples as they are quit expensive. I have looked into buying the portion cups and giving them some that way. But just to buy 10 sample jars of the vit c cleanser for 13.50 when I can buy a 6 oz bottle for13.25. Just trying to save money.
Dec 9, 2011
Julie Forkenbrock
Jackie - I also have a couple of 'seasoned' clients (one being my mother) who have very, very dry skin. I have her on the Vital C Repair Cream and the Ormedic Bio Peptide Cream and she adds the Hyaluronic Serum, too. While she loves the products she really wants something rich, thick, and heavy. I have suggested to Image as well as asked if they will be making such a product for really dry skins, but have not heard back. My mom's skin just drinks up the creams. She is using this extra rich cream by Khiels at night on top of the Image. Of course, I want her to refrain from doing this, but until there is a product that meets her needs she is going to continue. Any thoughts? Or, have you or anyone contacted Image about the same concern? Thank you for your help!!
Dec 9, 2011
Christine Byer Esthetics
Dec 9, 2011
Julie Forkenbrock
Christine - I did just receive an email from Chara with Image and she said she would pass on my questions/suggestions - for a thick cream and also to repackage creams to a tube rather than a jar (too much exposure to light and air). Then she sent another email suggesting to try the Ageless Max Cream. This, too, was not heavy enough for my clients' liking. I know some people just want to use what they are comfotable with and what they are used to...however, I am sure there are many dry skinned clients who would love a thick, heavy cream. I know a cream with such a consistency would sell!
Dec 9, 2011
jackie mozingo
I too have a client that doubles up her cremes. She uses the Max cream and vit c repair cream. I think I will loose her as this way is costing her too much. However I tell her all the benefits etc. Image should listen to us about a nice rich cream. I think we all should send them an email telling our concerns. I heard they are coming out with new product this year so hopefully something really good. Here is a link to some 1/2 oz sample containers if anyone is interested.
http://www.sks-bottle.com/340c/fin72.html
12 1/2 oz for 6.84 comes to .57Cents
Dec 10, 2011
Julie Forkenbrock
Hello again Jackie/Christine - I sent them an email two days ago about this and telling them what I have my clients on. I did this on their main web site and heard back from Chara. Chara@imageskincare.com Here is her email. I would email her, too, if I were you. The more the better!!! I really don't think what we are requesting is out of the norm at all. I know one of the reasons I love Image is because they do not have 100s and 100s of products to overwhelm and confuse me. I am excited to hear of their new products!
Dec 10, 2011
jackie mozingo
Does anyone have clients that are sensitive that can't use any of the image products. I too seem to be breaking out and getting flaky from them. The max line is giving me big cycts around my cheek and jaw line. The vc line burns. Not sure what is going on. My skin didn't become compromised over night in anyway. I've been headed down this path since I started using them. Just want to know what everyone thinks.
Dec 23, 2011