Skin Script Skin Care

Amber, my client did have an eyebrow wax post facial! I had let that slip my mind since I was out of the salon today and away from my client records! I will be seeing her again in the morning and will have a better idea of what her reaction consists of, but my co-workers said it is located all the way around her eyes. That may be it, the eyebrow wax and the product associated with it!? I've never had an issue with adding an eyebrow wax service in conduction with a facial.

Lisa,

Thanks for taking the time to talk to me today about the products and issues my client is experiencing. I will be talking with her tomorrow and encouraging her to let me assist her in getting the answers to the cause of her reaction.

Thanks ladies! Happy weekend! 

Leigh Cathy:  Wow, I'm glad you found the root cause on that reaction.

Katrina:  I never use the dermafile dry - even though many aestheticians do like it that way.  Hum, I'm not sure what to say about the stinging.  I could see it happening with the Seaweed Mask, but not my Goji Berry mask. 

I get a lot of stinging from the vit c serum but not the mask by itself. don't know if this is helpful but a few times i've skipped this step after a microderm to save already irritated skin.

I always apply the Ageless Hydrating serum (mixed with Cucumber Hydrating Mist) first, before the C or Masque after a procedure or if client is very dehydrated.  I believe that when skin is dehydrated it "sucks up" whatever you put on too fast and results in a "stinging" sensation. FWIW - have never had any client experience discomfort...so I gotta believe that what I do is right. :)

Cindy:  Thanks for the great input.  I like your answer about the dehydrated skin.

Katrina:  Sometimes I can't understand why some skin can be more reactive than others.  I just continue to try products until I find something that would work better.   I will put a new mask on the wish list for ultra sensitive skin.   I will also put an enzyme/exfoliant for ultra sensitive skin on the wish list.

Bryndi:  Actual Vitamin C (l-ascorbic acid) can create that tingly feeling, which I love because I know its working.  Some people cannot tolerate ascorbic acid and need a synthetic vitamin c, such as magnesium ascorbate phosphate.

Vanessa:  I use the enzyme or mask as a "slip" for the dermafile so its not so abrasive on the skin.  I use it very gently, with no pressure.  I use it to buff the skin without irritation.

All:  I have heard you loud and clear that we need a few new products.  When I say that something is on the wish list, I am not brushing you off; I really do listen and take your feedback into consideration as we bring out new products or change packaging.  I don't want to have too many products as to make the line overwhelming and confusing, but as we grow, new products can be a possibility for us.

Thanks for all your great info and feedback.

Lisa

Hi Amber:

Our 15% vitamin c contains 10% l-ascorbic acid which is sourced from sugar; it also contains 3% Magnesium Ascorbyl Phosphate and 2% Tetrahexyldecyl Ascorbate which are synthetic (man made).

Lisa

Hi Rachel:  I use only the Coconut Enzyme or the Raspberry Peach enzyme on Retin-A users.  You can also use our seasonal Orangeberry enzyme.  Avoid use of acids and mechanical exfoliation.  Remember that Retin-A is going all the exfoliation for them; they just need some extractions and a mild facial.

To answer your question, avoid Lemon, Pomegranate, Blueberry and Pumpkin on Retin-A users.

Lisa....looking forward seeing you and doing the workshop with you tomorrow in Long Beach!! I have a few new toys to show...one of them I am going to give you, I want your feedback! Drive safely and see you then.

I noticed that the attendee list is many repeat aestheticians.  I think we should put some advanced protocols in this training to make it more interesting during the demos.  What do you think Shelley?

Great idea! We'll be there early enough to go over some things with you.

I was wanting to place an order but thought to ask if there was anything going on for Black Friday or Saturday.  Hope so!

Carrie:  Yes there will be a Black Friday special!  We will send an e-mail newsletter on Wednesday evening announcing it.  We will be open on Friday so you can either call or order on-line.  Thanks!

Also, I did answer your question below relating to the herbal on the thread you started.

Let me know if you have questions.  Thanks!

Hi, has anyone else found the orangeberry enzyme to be causing most clients to pink up quite a bit?  I was expecting it to be mild since there are no acids and have been a bit surprised.  Would love some insight!  Thanks.

Hi Vanessa - please feel free to call the office at 480-543-1121 and request the ingredient list.  Or, please e-mail me at lisa@skinscriptrx.com and I will reply with the lists.  Thanks!

Hi Shannon:  Flushing can be normal with this enzyme.  Client's skin can respond to our fruit purees.  I see it as a good thing - an exchange of toxins.  I realize it can startle the esthetician, but it does calm down, leaving the skin a healthy pink.  As long as you tell the client that they can be pink for an hour or so (and they are okay with that), they should love the results of their glowing skin after the treatment.  Lisa

Thanks Lisa! Just wanted to make sure the flushing was normal with this enzyme. Appreciate your response!

I have just been using the mod acne kit on myself to try it out for a longer period of time. I love it! It has really cleared up my acne, but I have found that I have gotten so dry! I will still break out and be flaking because it's so drying! I have used strong products before with no problem so I wanted to ask your advice. Do I just use the blemish control pads a few times a week? And should I get a cucumber toner in place of it for those days that I don't use it? I feel like when I don't use it I just break out again..

Hi Desiree:  I'm glad to hear the products are working well.  That Moderate Acne kit is too aggressive in my mind (even though I was the one who wrote it).  You really need to adjust the usage so you don't over dry the skin.  Yes, add in the cucumber toner and adjust the usage of  Blemish Pads.  Since you feel like you breakout if you don't use them, you could also consider misting the cucumber toner on top of the blemish toner pads.  Are you using the spot treatment?  That works really well too.

Hi Madalene:  Every peel is different.  Learn from your manufacturer protocols.  A website that reads "once a month" is mostly likely a very aggressive peel.  Skin Script's glycolic peel is mild and you will not see peeling (microscopic peeling) and are best performed in a series of 6, spaced 1 week apart.  Skin Script's philosophy is more progressive rather than aggressive.  We get fabulous results, safely, just performing gentle peels more often.  Make sense?

Hi Lisa:

Thank you! Yes I am using the spot treatment. I did slow down on the blemish pads and glycolic/ret pads. I still need to order the cucumber toner. Thank you for your help!

Has anyone had a client say they were peeling from the Raspberry Peach enzyme? My client says her skin feels thick and "scaly" around her laugh lines. She just looks rather dry to me so I told her to use a thicker moisturizer or even a little Aquafor on the area at night. She wasn't using any other facial products, did not go tanning...I am stumped. I have never had anyone with this problem before.

Tara - this should be in the discussion section above so others can follow it easier.

You said she wasn't using any other facial products? You mean besides Skin Script? Or she wasn't using anything?

My instinct tells me she used something that caused a reaction, the RP enzyme is pretty gentle and none of my clients have ever peeled.  But this does remind me about someone else that I suspect did not fully remove the enzyme.

Homecare instructions are important, knowledge about what they are using at home is vital. None of us can predict or guarantee results if they are not using recommended products.

Hi Tara:  Very unusual.  There are very mild exfoliants in this product.  Did you happen to boost the enzyme with an acid or perform an aggressive microderm with it?  Is she on Retin-A?  I agree with your recommendation for a heavier moisturizer.  Does she have any fruit allergies?  Any medications such as antibiotics?

No she does not use any other skin products besides an Oil of Olay moisturizer and her foundation. I used my skin scrubber to take off the enzyme and followed that by a hot towel so I am fairly certain it was all removed. Apparently she said her skin was burning a little after the facial (which she did not tell me until days later) and when she put on her moisturizer and foundation it burned a bit more. I did not boost the enzyme at all, she was a first time client so I wanted to use the mildest one. She is not on Retin-A and I asked her if she was allergic to fruit before we started and she said no. I did use the Retinol scrub before the enzyme but once again, I removed it before placing the enzyme on.

Tara - I'm a little stumped.  The product is only on the skin for 7-10 minutes so the fact that her skin is burning several days later is odd.  I'm thinking an allergic reaction to something.  If you wanted to, you could patch test the inside of her arm with all the products you used that day and see which ones might create a reaction.

Lisa- That is a great idea. And thank you for the reply! She wants to come in next week to get her brows tinted so I may do the patch test while we are doing that. I am completely stumped as well. 

Erica- The retinol scrub was the only thing I could think of that might have over dried her a bit. But she is not someone who uses product besides her moisturizer, that was my first thought too was that she used something else on her skin when she got home. Thank  you for your reply!

Cindy- I apologize for this not being on the discussion board. Was just eager to ask and see if anyone had experienced anything similar.

Tara-Can I ask what the list of products you used during her Facial? If it was completely all of Skin Script I am curious what you used from start to finish, so we can play detective.

Katrina - Pomegranate and glycolic cleansers, retinol scrub, rasp/peach enzyme, vita c/green tea serum, ageless serum, goji berry mask, cuke toner, mixed the ageless and acai berry moisturizers, and SPF.

After reading this, I'm back to my original thought....that most clients need to work their way up to the retinol. I honestly thought it was just the case for African Americans, but now thinking sensitive and thin-skinned. Are you guys testing to see if the skin is sensitive? I use the pinching method or look for telangiectasia, especially around the nose. This tells me how cautious/gentle to be.

I really love this product!

I have a client with a lot of texture from post acne, she has advised me that she is diabetic and had been told previously not to have any Peel work done due to possible scarring, I am confident I can find something with SS that will help with her texture/uneven concerns. What would you all recommend? I just purchased the Pro Sample Kit to try some of the products on myself. Are the peels self neutralizing? What would be some good retail products for this particular client/concern to give progressive results? Thank You!! 

Hi Kyle:  With diabetics, their would-healing / response time is much longer and I agree that I do not peel their skin.  If she were my client I would start slow.  E.g., Tx 1 Coconut enzyme, Tx 2 Lemon Zest.  If all goes well, then I would try a Lactic Peel, but this is probably the highest I would go.

The peels do require neutralization.  Please refer to the protocols that were included with the samples (should be part of your welcome packet).

For homecare I would recommend Pomegranate cleanser, Retinol Scrub, Cucumber Toner, Vitamin C, Ageless Hydrating Serum, Peptide Restoration Moisturizer, SPF.

I would move forward with extreme caution as you don't know how her skin will respond due to the diabetes.

We do have on-line webinars to learn more about the products.  Please visit www.skinscriptrx.com.  Click on the training tab and look for the product knowledge webinars (there is a retail webinar and a separate professional webinar).

Thank you so much Lisa! I appreciate the advice! So excited to begin working with your line!