I have been using their products some for the last year. The few people that I have on it seem to like it. Protocols are a little different then most. The biggest thing I have seen is people use to much product. Several of my clients have all go to cheaper lines lately and maybe that is my fault. I haven't found a line yet that I absolutely LOVE! I like several things from different lines but no one has seemed to been everything that I have needed.
In 302's defense I have not been able to make it to 1 of their classes to learn the system better. I have another friend who has used it and I think that she did ok with it as well. I will say that Justin is super nice and the Chemist - Richard is great. he is no non-sense - tell you like it is kind of guy. So feel free to ask him about anything. I like get my questions answered and not a lot of marketing fluff!
They will let you try whatever you want and you never have a min. or have to order 3 of a single item. you can also order from them online but consumers can not!