Hello all!!!

I am two weeks into my first esthetics job at a day spa, and I was hired independent contractor. My problem is they have a product line that I am suppose to use and retail, but I don't like it...It is Dermalogica, and honestly I have a acneic client coming in tomorrow that I don't know what products to use because the back bar is the minimal purchase.  The only thing they have is a oil free matte SPF for their "anti-bac" line.  

I was super excited to get in an actual client who is looking for skin changes vs. the run of the mill "relaxing" facials that don't care to re book.  I am a little disheartened, and honestly don;t know what to do...

Even their retail cabinet is mostly anti aging stuff, so how am I suppose to help my client without stepping on the spa owners toes?  I also feel it is harder to sell this product because you can get it at Ulta, how do you handle that?

Thanks!

Sam

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Hi there, they have the Medi_bac system, the Sebum Mask is great for acne skin.  Offer other treatments in if yu can, such as galvanic, high frequency.  Start the client only with the Ultra-Calming first and then build up to the medi-back system.  It's a great system, all the while adding modalities.  Sometimes this discourages people/clients to go and purchase the item without the modality.  Hope this helps!

Sam that really sucks. The salon spa where I work has Sanitas AND dermalogica also. I dont really know dermalogica but everyone I have spoken to says its more of a "fluff" facial. The owner loves it so I decided to read thru the book on the product since she doesnt provide any training. If your owner only has bare minimum then try reading thru the product book and see what the products do and how you can incorporate them into your clients facial. If your owner insists on the products, ask for a training video and if she would be willing to purchase products for all skin types and would she be willing to add another more active line of products in the future.
If you use and can sell her retail products then maybe once the stock is gone she may consider a better brand once she knows you can retail. Discuss it with her.

Thanks so much ladies!  Ive been up waiting for something =)  I actually have a meeting with our local dermalogica rep, but it isnt until Monday.  I don't want to lose this client!!! 

Angela, I know we have the ultra calming toner and the sebum mask, so that's a start.  Thanks!!!

Dawn, I feel the exact same way.  The owner doesn't know much about skin care, probably only knows it bc of the name.  She doesn't put much money into marketing for the spa sde, so I'm doubting that she will want to put money into a product line =(

Thanks again!

I know what you mean. My boss buys dermalogica because its cost effective for her and I have been there since april and have seen onlt 2 marketings on fb from the receptionist. I post my own marketing. Now all retail is 20% off and an ad that states everything must go. She is moving the salon to a different location. Hopefully she will be willing to get a line that is proven active and not just fluff.

Sam,

Find a line with no minimum and quick. Find a couple of lines as options and maybe buy yourself a few items. If you need samples (I am afraid to type this :) ) let me know and I can send to you to help you. But go out on your own and research because if you leave, you will want to keep your business whole and your clients following you. Plenty of lines out there that will help you get started. 

Marty

SkinCareScience.com

Hi Friend, If your an IC, you should be supplying you own products & equipment of your choice for your clients. Thats why your and IC.I believe its the law for IC's to be able to supply your choice of product.Remember your now working for yourself.You pay your own taxes and trust me when it comes to tax time you will need that product/equipment expense for a write off .Im not sure  what type of agreement you signed with this company.But, please check your state laws.A IC means you now own your own business and your probably renting a room?(Im guessing). If you have a DBA/IC than your doing business in someone else business or you can rent space anywhere and perform services.No one has control of you.its you and you only who make the decisions that are best for you.But, remember its always better to work as a team even when your an IC and compliment one another services. Dont let anyone take advantage of you.This can be a very doggie dog business.Best of luck!

 If your an IC, you should be supplying you own products & equipment of your choice for your clients. Thats why your and IC.I believe its the law for IC's to be able to supply your choice of product.

Possibly yes, but not necessarily so.  It depends on what your contract says.  If you are contracted to provide "Dermalogica Facials as described by the manufacturer" or if you contract states something to the effect of "you will provide skin care services as described on the spa menu, using the manufacturer approved protocols and products for those services"   Then you MUST use Dermalogica.

Language like this gets round the whole issue of being considered an employee because the spa is "controlling your work".

There is only one way to provide a Dermalogica _______ facial, and that is how DERMALOGICA says it is to be done, which is considered an industry standard.  So the spa is not the one telling you what to do, Dermalogica is if you are providing their named/trademarked services.

The spa can supply you with these products, so long as their is an explicit product charge and that you have the option of providing your own DERMALOGICA and not paying the product charge.

This means you are still providing the product -- either buying them from the manufacturer yourself, or buying them from the spa on a per-serving basis.

All of which is perfectly legal and keep you status as an IC

Thanks so much for taking the time to respond and your gracious sample offer =).  All that fretting, loss of sleep and planing, and the client didn't even show!  I am really upset about that esp. since the spa doesn't even take a appt hold fee on expensive services =(.

Yeah, the spa is kinda shady in a sense, nothing was signed, they only know my name to cut my checks.  I don't room rent, but I get 60% of services and 10% on product sales.  I am responsible for all disposable supplies and linen.  Everything I have read says I am not a IC, but I feel I should be happy just to get a check and clients at this point. I didn't even meet the spa owner until my second week of work.  I was hired by a massage therapist that recognized the need for a esthetician.  If you ask me...its a big mess.  but I got 7 facials in the last two weeks. No huge, but something. 

if you're getting 60 percent of services and 10 percent off retail then you're definitely an employee because they're cutting a check for you they should be withholding your taxes. if they're not you might want to check into that see why your taxes arent being taken out of your checks.You should have to report your tips to them and have them add it to your check so taxes are taken out for them too.
How do I tactfully approach it?
Ask the owner if you are going to need a 1099 at the end of the year to do your taxes. If she/he says no, your taxes come out of your check then ask if there is a way that you can let them know the amt of tips you made each week be added into the check so that those taxes can be taken out also.
Let them know that the way things are done for taxes are confusing to you and could they please explain how its done.
Thats what I asked my boss when I started working with her. I work 2 different jobs and am paid different on both. One is strictly 50% commission and 10% retail. We claim our tips for the week every friday and taxes are taken out. If tips are paid by credit they are given out as cash everyday.
My other job is hourly and 35% commission with 10% retail. Most of my tips are by credit card and is paid out on my check with taxes taken out but my cash tips arent added to my check. I have to keep track of those to claim.

if you're getting 60 percent of services and 10 percent off retail then you're definitely an employee

The % you are paid for services or for retail sales has NOTHING TO DO with your legal status as an employee or an IC.

YOu have to report y our tips whether you are an IC or an Employee, the difference is who you report them to

All of our ICs get 1099 which include any of their tips, as required by law, so they have no choice but to declare them to the state and feds each quarter as they should

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