Non-Tipping Policy
I am thinking about switching over to a no-tipping policy. Anyone doing that? What are your thoughts?
Thanks in advance!!
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Replies to This Discussion
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Permalink Reply by Angela Brill on
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Why????
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Permalink Reply by Jodi on
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I was offered a job at a 'no tipping' salon and that was one of the reasons I turned it down. They were paying under 50% commission and then with no tips, I can simply make more money elsewhere. If you do this, I feel you have to compensate the therapists a higher comission, since most people tip 10-20%, I felt like that was simply being taken away from me. Do you have employees that this would affect? Would you increase their commission?
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Permalink Reply by coldsalineplexus on
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What is it about tipping in your spa that is bothering you??
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Permalink Reply by Rosa Abraham on
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If you work for your self that would be appropriate but if you have employees working for you and you want low turn over its important to compensate them well. Tipping adds anywhere for $8,000 or $10,000 annually, in a busy spa, on top of their commission which is significant. Many times tips are what makes working in a spa worth while. Just something to think about. Hope that helps
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i have never understood this idea that you don't tip the owner, but you tip an employee.
You are tipping on a service provided -- why does is matter who the service provider is?
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Permalink Reply by Samantha Maline on
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It just doesn't fly. Clients like to do it but it doesn't mean you they have to. If a service is performed well gratuity is a way of expressing that. Having a no-tip policy burns your employees and your clients. It makes for awkward interactions when a client hands out a tip to the provider and she tries to refuse it and the client insists. But on the same note, no client should ever be regarded negatively for not tipping. It's not like we're waitresses and we make lower than minimum wage because part of pay is based on gratuity. And the tip should never go to the business or the owner. Clients intend for the tip to go to the provider and that's where it should go. If the owner wants to charge a 1% gratuity rate from the provider for the front desk then so be it but that all needs to be written out in the employee handbook and signed by all parties.
I personally pay no attention to who tips me what and I never will because its not why I'm in is business but I appreciate it nonetheless.
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Agreed! Clients like to have the option.
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Permalink Reply by Sheila Gordon on
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The last place I rented had a tips not required but referrals are type of thing and it bugged me. While I don't expect tips, it is nice to receive one. I would leave it up to the discretion of the client, if they want to then great. It's their way of saying thank you. I imagine if you have employees they would not be too happy about this.
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Permalink Reply by Kelly VanMeter on
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I work at a booth rent salon/spa. I run my own business. I have no employees and keep pretty much everything I make and my prices are actually on the higher end. I like the idea of leaving the "obligation" of tipping behind and love the idea of a "tip" being a referral. Tips are awesome and greatly appreciated but I'd much rather have a referral than the extra few bucks. As a professional, someone that went to school, became certified and continues my education, I feel my prices reflect my worth and don't need any other compensation. But I can definitely see a commission based spa not having a no tipping policy. You're not able to price accordingly or keep all of what you make. Thank you for all your feedback.
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Permalink Reply by Elizabeth Lee Pasko on
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I don't tip my dermatologist, Dr., tax accountant, or bookkeeper , and I don't accept tips from my clients.
I M O, it demeans us as professionals.
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