Hi Everyone!  I have a client I'm treating for acne using the Medibac protocol every 2 weeks, along with prescribing Clearing Skin Wash for her home use.  She bought Oil Control Lotion on her own...I would prefer her using Overnight Clearing Gel.  Anyway, the problem is, we seem to be making no progress.  She comes in, gets a treatment, and says her skin clears up after the treatment, but by the time she comes back, she's all broken out again.  My coworker suggested it's her homecare that is inconsistant that is causing this. The client stated she uses Oil Control Lotion when she remembers but not every night, and uses the cleanser 3X/week.  Since she isn't consistant on home care, is there anything I can do differently in treatments to help her along?  Also, since she has active breakouts, should I suggest she use Overnight Clearing Gel in place of Oil Control Lotion?  I would really like to see her get the results she wants (she is in her 20s), as we are both becoming frustrated at the lack of change in her skin.  She has been coming to me for over 3 months now.   Any advice would be greatly appreciated!  

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Until she becomes consistent in using the skin care that you prescribe to her, she may not see the results she's looking for. I would suggest having a serious talk with her about what she is really looking for and try to get her on a set routine morning and night. You can also have her try eliminating ALL dairy for at least 2 weeks to see if it makes any difference. Her skin may be reacting to the hormones in most dairy products on the market. It has helped my skin, as well as several of my clients skin. How often are you having her exfoliate?
I think she may need clearing booster (benzoyl) instead of clearing gel (which is more for blackheads) at night and use oil control for daytime if she has breakouts (papules/pustules). Also, you may want to do some high frequency at the end of facial. I agree w/other reply, she must be more consistent with products and incorporate exfoliation (either micro exfoliant or new ready,set scrub).

I'm still in school, but have been using my daughter who is 20 as my project with the Medibac Treatment.  We backed off using the Medibac line for home-care as it was aggravating her skin. We now do treatments every 2/3 weeks in the clinic using Medibac with high frequency & then for home care she is using the Clean Start line with results.  She is also using the clearing mattifier and spot treatment... 

Remember that media-bac is recommended for true acne- which is a chronic disease of the skin. People can suffer from severe breakouts and skin congestion and still not fall into this category that being said some media-bac products can be used in combination with other products from the grey line which will bring down the intensity of the media-bac so you can treat the issues without aggravating the skin.

First off  she has to be more consistent about her home care- if she doesn't stay on top of it you will both just remain on the hamster wheel you are currently caught on. She should be cleansing every day 2x daily. If clearing skin wash causes any consistent discomfort on her skin( tight, dry, flaky- she can use special cleansing gel for her AM cleanse and clearing skin wash for her PM cleanse) 2nd she should use overnight clearing gel AND oil control lotion at night. They are separate products with their own purpose for treatment. Special clearing booster should only be used to spot treat pustules she can area treat with overnight clearing gel. Also you should recc.  That she change her pillow case VERY frequently every day if necessary to help control the bacteria presence from transferring from her skin to her pillowcase and back to her skin each night. There are other things you can do to progress your treatments for her but with out her following a proper home care regimen she will never achieve clear skin.

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