I sell Image skincare but have trouble getting clients to try full size at first.  Do  any of you give them the trial packs or offer a deal etc to get them to buy product?

Thanks for any tips.  Love the products

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Trial packs are a great way to get people familiar with Image. This way they can pick the products they like most and can buy a full size then,

 

I like that people are having their clients purchase trial kits rather than giving them samples.  We do have to pay for these samples and there was just a post that when you make them pay for it, you are giving it value and not just some free sample they likely won't come b ack to buy. 

good point!

Hi Angela! I'm a Rep in the Los Angeles/Long Beach area. Thanks for the inquiry. Here are a few suggestions:

It's fine to offer individual samples, Trial Kits or Tri-Kits to new clients or samples for new products to existing clients. Be careful not to over-sample with clients...some will never make a purchase and this can quickly turn into an expense for you.

When speaking with your clients about home care it's very important to overcome the objections. It all starts with the consultation on the client's first visit. Results are most effective with a combination of treatments and home care. We promote a 4 product sales technique offering the client a cleanser, serum, moisturizer and sun protection. This will vary by product line. Clients may choose to buy one to start but they can buy one product per visit until they have what they need to achieve their skin care goals.

You can also offer 10-15% off retail products for purchasing the four products or for booking/purchasing a package.

As timing would have it, there is a FREE Image Skincare webinar tomorrow, 12/13 at 3:00 (East Coast time) titled, "Double Your Retail Sales". Register at https://www1.gotomeeting.com/register/127576920 for more retail success strategies!

All the best to you!

Hi Angela,

You may consider adding the trial kit (post-peel kit) to your treatment, as home care; all you need to do is increase the treatment price a tiny bit. This way, you ensure they get to sample the products and they have the proper post treatment maintenance. 

I am sure once you educate them on how great the ingredients in these products are and how well they will work on their skin, after trying the products clients will surely come back and purchase the full size! It worked with me :).

If I know someone is going to return as a client I never hesitate to give samples. I don't give the kits though. I give samples that I feel they really need. It has paid off like gangbusters. I use my 10% back in product and order the 10 pack sets of the best sellers. I don't bother with the kits anymore. If you know a client is using an inferior product you are doing them a favor by tossing a moisturizer sample in with the facial.

Different people with different views. I respect and understand yours totally.

In my opinion, the post-peel kit has good ingredients to heal and balance skin. I mean: Ormedic, stem cells, botanical lightening ingredients, SPF 35 with resveratrol. Of course, this kit is not going to change the physiology of one's skin cells. :D

What is included in the post peel kit?
  • Ormedic Balancing Facial Cleanser
  • Ageless Total Skin Lightening Serum
  • Ageless the MAX Creme
  • Vital C Hydrating Enzyme Masque
  • Daily Defense Ultimate Preventative Moisturizer SPF 35
Thank you Florentina! I don't know why that don't post it on the website.

I noticed that too. :)

Excuse me but I said I never give sample when I meant to say I ALWAYS give samples! Wow how did I miss that? So sorry that my answer was confusing!

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