Reactions from facials

When I have a new client come in, I always proceed with caution. I am super gentle and I don't use any irritating products. Of course, I also find out if they are allergic to anything or using anything that would cause a problem.

Most of the time I use the Coconut/Papaya Enzyme (I have another enzyme I use from another line but it is also super gentle), followed by a azulene gel mask (sometimes SS seaweed mask but I was finding that people felt this one too much so I don't use it as often) and a hydrating mask. I check their skin throughout the facial to see if anything seems abnormal and it is very rare that something will happen.

Every once in a while I will have a client contact me after to tell me that they had a reaction to the facial. Breakouts usually, sometimes a little lingering redness (even though they didn't leave red). I am confused why this is happening because it doesn't happen with my acne clients. It seems to be with people who have pretty good skin and want to start doing anti-aging stuff.

I don't understand so I'm hoping someone has some perspective for me. I feel bad and hate for this to ever happen but I know it is part of the job. I just had someone send me a text telling me she has broken out and is red (I have found that most people exaggerate but I plan for the worst!). I am asking her to come in tomorrow so I can look at her skin. Any recommendations for that? Now I'm nervous to do anything!

THANK YOU!

Replies to This Discussion

Permalink Reply by Violetta Demoney on October 15, 2013 at 7:46pm

I had a client reacted on Lemon Zest Enzyme. She turned red like a tomato. I spent about 30 to 40 min calming her skin down. Anyway, all was good afterwords... . What I would like to mention though, that this client had a series of treatments with this enzyme and everything was just fine. The day of the "Red Tomato like" facial, she told me that she started on Birth Control peels 2 day's prior our/ her Treatment. We/ I went through all of her med. history/ changes etc., but nothing different was there.
So, I'm going to take in consideration from now on those Birth Control medications. Also, the dosage of progesterone and estrogen in it, I think is really important.

Permalink Reply by Lisa VanBockern on October 16, 2013 at 9:28am

Hi Violetta: Thanks for your feedback on this. I've had this happen with products also (not limited to the Lemon) when they are menstruating; they can be sensitive to treatments.