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Comment by Jennifer Hustack on February 9, 2013 at 9:01pm

Angel-I am beyond excited! I did a dance to my car and sat in it with the biggest grin when I got my results. I am so happy to be doing something that doesn't feel like "work" to me. Now, I just have to get my room done and hang the "Open for Business" sign. ;)

Comment by Angel Hedrick on February 9, 2013 at 8:48pm

Congrats Jennifer!!! Wahoo.....isn't it so exciting!!!???

Comment by Jennifer Hustack on February 9, 2013 at 8:38pm

Hi Lisa! I just passed my State Boards. I already have an account set up with my student contract. Do you need a copy of my license? Also, I ordered your recommended start-up products. I was wondering if you have any posters or signs? I am planning on opening March 2nd and I wanted to put signs/posters in the window. I need to push the marketing now that I have an opening date!!

Comment by Megan on February 5, 2013 at 7:11pm

Hi Lisa-  Thank you for going "out of the box" by communicating with your customers. I really appreciate the way you educate your customers. I learn something from you every day...there are not many "companies" out there that share the things you do. And yes I also appreciate your realisim in that you are not afraid to say SS is good with this but ABC is good with that....again Thank you!  Megan

Comment by Lisa VanBockern on February 5, 2013 at 5:41pm

Hi Megan:

I get this question a lot.  When I started Skin Script (with help of a team of people) the Vitamin A serum was a mixup.  The Vitamin A serum we requested showed up with jojoba beads in it.  We asked "why the jojoba beads, the Vit A does the exfoliation".  The chemist replied and said it was an error that they put the jojoba beads in the Vit A serum.  We had the samples in hand (with the jojoba beads) and we fell in love with it.  It was then called "Retinol Scrub".  However, I understood the need for a stay-on Vit A.  I asked my group could we have both a Retinol Scrub and a Retinol Serum in the line?  We all loved our glycolic cleanser too and we were torn on which products to launch/carry.  We ended up going with the 17% Glycolic Cleanser and the Retinol Scrub combination.  They were our favorites.  Being a small company, we become limited on the amount of products offered.  Could we offer both Retinol Serum and Scrub?  For now, I am going with my stand-by favorites of the Glycolic Cleanser and the Retinol Scrub (which has been a classic, proven combination in my experience).  I do hear everyone loud and clear when it comes to Retinol Serums, so maybe one day as we grow I can bring the Retinol Serum on board.  I have it on the wish list.  Thanks for your question.

By the way, I understand each este's opinion and experience; other great skin care companies such as PCA, Rhonda Allison, CosMedix are offering that Vit A serum.  They are great companies and each company has its offering; for now I defer to them if you need that serum.  That might sound odd to some of you that I would refer you to a competitor, but I feel each company can have their expertise and offer it well.

Comment by Megan on February 5, 2013 at 4:51pm

Hi Lisa- I was wondering I really like vit C and Vit A serums. I know SS has a vitamin C but what about a Vit. A   Thanks! 

Comment by Sheila Gordon on February 5, 2013 at 10:01am

Awesome!  Thanks!

Comment by Lisa VanBockern on February 5, 2013 at 9:33am

Hi Sheila - this is one of those tricks you will learn in my product knowledge, exfoliant fundamental class.  Yes, the retinol scrub is a homecare product, but I use it on the backbar as well. 

I like retinols (vit a) for softening open comedomes (blackheads) so extractions are easier.  Based on that, when I perform my skin analysis and see that someone needs a lot of extractions, I will (1) have the steam rolling, (2) put down a layer of retinol scrub directly on the impacted pores and manipulate it in with my finger tips, then (3) put an enzyme on top of the retinol scrub for 7-10 minutes, all under steam.  It makes extractions so much easier.  Keep in mind that you are adding a mini Vit A peel to their treatment, so they could be flakey in the next few days.

I don't have this recorded in a protocol, as its an "add in" for help with extractions.  Let me know if you have questions.

Comment by Sheila Gordon on February 5, 2013 at 9:18am

Lisa, I was looking through my protocols and I don't see anywhere that the retinol scrub is used.  is this more for home use?  I normally use a clarisonic but was thinking of bringing a scrub back.  I am getting ready make the transition so I will be placing my order today. 

Comment by LaToya Rochelle Williams on January 29, 2013 at 3:23pm

Hello Lisa- Yes that would be a perfect date. Just let me know place and time ,and I will be there :)

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