You guys know that I don't normally chat about negative stuff but I really need to understand this. I think I may have even written about this one awhile back but it happens time and time again and I'm just so very curious....
I'll return a phone call to an Esty that has left me a message about a piece of equipment or she's just needing some help with something. She (or he) will answer the phone only to tell me they are doing a facial and can't talk right now. They are literally answering their phone from the treatment room, they are whispering to me! Why are you answering your phone in the treatment room? Why is your phone even in the treatment room with you? Am I really old fashioned (or just old!) and it's okay to do this? Please help me understand this one!