I had a client call to book a waxing appt and after I hung up the phone I felt un easy about taking her appt. She came in later and was LATE!!! and did not say anything! I was going over her intake form before her brazilian waxing service and I noticed she checked yes for using Retin -A. So I asked her when was the last time she used it. She said 2 weeks. I told her unfortunately that was a contraindication for waxing and that I would not be able to wax her until she was off of it for at least 6 months. She looked at me and said you can't be serious! I've been doing this for 10 yrs. I told her I am not sure who was waxing her before but I would not be able to perform the service. She told me again how stupid it was and I told her... Sorry you feel that way but I am sure that the person who had been waxing you should be able to continue your services. She was pissed but I felt like I had to stand my ground. I told her I did not want to be responsible for lifting, bruising or tearing her skin and if she did not believe me she could google it!
I hope people can understand that I am not willing to sacrifice my business or my integrity! Right?