Alrighty everyone, I'm going to tell you my secret to success, what puts me above the realm of some of my coworkers.... I enjoy massaging feet!  Of course I make sure to clean and sanitize them first, but I've found that it has nearly tripled my client retention rate!

When I was first hired at a full service day spa, I never even considered touching the feet of my clients unless they were getting a reflexology facial in which case I had no other choice.  I was most certainly not a feet gal.. However,  I was really struggling to get clients to rebook with me.  Sure I had a few regulars, but not nearly as many as I would've liked.

One day, I simply felt inspired to do a little more for my client, so while she was masking, instead of just doing a hand and arm massage, then cleaning up a bit in the back.  I saved my cleaning for afterward and rubbed her feet with Aveda's foot remedy after massaging her hands and arms.  The client said to me "I've never had a foot rub during a facial before, this is awesome!!!!"  EXACT WORDS...  From that point on it is a regular portion of my facial.  Just remember to wash your hands afterward, before returning to work on their face, and state that you're doing so. 

I hope this was helpful to everyone :)

<3  Tanya

Views: 189

Tags: AVEDA, Foot, Remedy

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Comment by Tracy Watson on October 8, 2013 at 7:50pm

How do you wash their feet?. Dumb question, but I've never done this with a client before. Do you just use a wash cloth or have them soak their feet etc.....sorry if I sound naive:)

Comment by Rachelle Johnston on September 6, 2013 at 5:48am

Couldn't you tell them before they undress that if they would like a foot massage during their treatment, to remove their socks? Then you don't have the awkwardness of do they or don't they?

Comment by Terri Conner on August 18, 2013 at 12:09pm

oops, that should have been "their" facial!!

Comment by Terri Conner on August 18, 2013 at 12:09pm

Tanya, I include a foot massage with my facials too and it is very successful...people love to have a foot massage and it's the final treatment that sends them into lala land!! When I finish they're facial they can hardly talk and sometimes drool! LOL

Terri

Comment by Jodi on August 12, 2013 at 10:03am

Thanks!

Comment by Tanya L White on August 12, 2013 at 7:53am

Yes Jodi, I always ask because a lot of people don't like to have their feet touched, but so far I've only had one or two people say no :) 

Comment by Jodi on August 11, 2013 at 10:47am

Do you ask them if they want this done?  I'm always afraid to touch the feet, some people are so ticklish you can't even touch them!  But this sounds like a great idea, I may ask people if they would like a foot massage and see how it goes!   Thanks for sharing this! 

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