Since I'm in business for myself I sometimes find that I have no one to brainstorm with about business issues. So, I'm reaching out to all of you. How do you handle clients that ask for things outside the box? Example: I just ran a special offer that was pretty generous. Purchase of complete skin care system and receive a high-end service comps. Now clients are asking for other deals that are outside of this offer. Basically they want free services for purchasing their regular 1 or 2 product? Hmmm. Any feedback would be appreciated. Sometimes my knee-jerk reaction is that I am a small, one-person business trying to grow, not a corporation who could easily entertain their request. Thank you.
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I love this group! I am new new new. I just opened Jan 1st, it is only me.
I have put up several deals online:
-$20 for checking in via FB (the more people see me, the better)
-$10 for every client you refer (If a person comes in and says their friend recommended me, I will call and say thank you and let them know they have credit... hoping that they book an appointment),
-$15 coupon on google places (must be printed and you must get a facial + buy product)
Not one single person has asked for a discount and the only one I have given out so far is the -$10 client referral.
I'm sorta bummed that no one bites at these. I do not offer them verbally, I feel if they wanted it, they would look for it or ask for it.
Also, since I do want to get regulars I have just put together a new "package" system. Buy 4 of any service in ADVANCE and get 2 free... What do you think of this one? I have not posted it yet anywhere?
So many fantastic ideas, ladies!
I have also recently started my own practice and I am looking for ways to build clientele. Other than these great incentives, do you have ideas for networking or marketing that won't break the bank?
Thanks!
@Julie - you might want to read the article I wrote for Business Women Tips and Wisdom.
FREE, Easy and Effective Marketing for your Small Business
Julie Rodriguez said:
So many fantastic ideas, ladies!
I have also recently started my own practice and I am looking for ways to build clientele. Other than these great incentives, do you have ideas for networking or marketing that won't break the bank?
Thanks!
Hi Ladies, this post from two years ago, but I’m sure glad I found it! I was thinking about offering free services to clients who purchase a certain amount of products, and I was wondering if it was a good idea, and now I feel confident moving forward. So, thanks for sharing!
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