Help! Advice for my first hands-on interview/audition?
Hi! I have my first hands-on interview on Friday, and looking for all the advice I can get! I'm super nervous....How do these interviews work? Will I have to perform the facial on someone while the manager observes? Or will I be performing on the manager herself? Is there anything specific I should do or not do?
If you can share some experiences you've had with interviews, that would be SO amazingly helpful! :)
A little background on me -- I'm halfway through my school program in New Jersey (600 hours), but I live and have my temporary license in Pennsylvania, which only requires 300 hours. Since I'm still only halfway through my program, I haven't had my mock state boards or mock interviews yet, so I've worked on different people and feel like I'm prepared. Just nervous. :)
Thanks so much, everybody!
Tags: audition, interview, job, school
Views: 622
Replies to This Discussion
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Permalink Reply by Kristina Smith on
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Oh, and one more question--What should I wear?! :)
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Permalink Reply by Anna La Tour on
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I used to interview esthetician's where I worked, and I ALWAYS watched to see if they washed there hands before touching the client's face or head dressing, and if they followed state law regarding wearing latex/vinyl gloves. This was a deal maker or breaker.
I would see if they explained the process to the client as they cleansed, exfoliated, and masked. Would they check in on client's comfort level and if they used their knowledge of skin type and ingredients to pick the right treatment and products for that client. They didn't have to know our product line but at least know basic ingredients.
Touch was important, too. You don't want to be too light in your touch, it speaks uncertainty. A firm touch communicates confidence and security to the client. Knowing pressure points and sensitive areas is important so make sure you are familiar and comfortable with your massage and general touch with clients.
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Wear what you would wear if you had your own practice otherwise, what you were for clinics at school
You will probably do the treatment on the person who make the hiring decisions, though not always.
#1 not to do is chit chat. Keep is 100% professional. Treat them like they were like any other client.
Are you familiar with the product line you will be using or are you bringing your own?
If you are familiar with the product, be sure to provide some information/education about the treatment steps and the product used.
At the end of the treatment, usually done at the front desk at check out, be sure to recommend two products used from the treatment and cite two ingredients and two benefits ("smells nice" is not a benefit!)
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Ooh, this is all super helpful--thank you both! Both my school and the spa use Dermalogica, so I'm definitely comfortable with the product line and explaining why I'm choosing certain products and what their benefits are. The manager didn't explicitly say I'll be using their products, so I plan to bring my kit along just in case. (Rather safe than sorry! haha)
Yay, this makes me feel a little less nervous! haha. Thank you both! :D
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Permalink Reply by coldsalineplexus on
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You could be performing the interview treatment on anyone in the organization, and may or may not have onlookers, but most commonly you'll perform on the lead esthetician, manager, or owner.
Make sure to wear comfortable but professional clothing. I would be impressed to see a candidate in nice black slacks, a solid color blouse, and flat shoes. I hate it when candidates wear heels to their interviews because they make a lot of noise on the floors and are disruptive to active sessions in progress. When clients wear them, it's one thing, but a spa professional should know better. No animal prints. I disqualify applicants for wearing leopard print to an interview because it shows dreadful judgement. If you have tattoos, cover them up unless you are sure the manager and other staff members work with tattoos visible. Make sure your nails are short and groomed. Hair should be done nicely but nothing overboard, and pull it back if you usually do so for treatments.
Hand washing and glove use are key, and it is perfectly ok (and a sign that you care) to ask to be shown where things are in the treatment room, especially sanitation items, towels, gauze, etc. If there is equipment that you have been trained on, you can ask if they would like for you to incorporate it into the protocol.
Finally, don't forget to do a skin analysis! And don't hold back. If the lead esthetician has clogged pores, let her know (in the same tactful language you would use to share that info with a paying client), and let her know both what you can do in the session, and what you would recommend she do at home. You're not insulting her skin, you are letting her know that you are observant, competent, and solutions oriented, and that you are not afraid to sell.
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Permalink Reply by Amy Sherman on
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Hahaha! I love the leopard print!!! I used to do hiring for several different organizations. I recommend smiling, shaking hands firmly, and definitely no leapord print!
The other thing I'd do is to turn on your steamer early. I was in an interview once and their steamer took longer than mine to steam.
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Hi again everyone! I just realized I forgot to update, but I took all the great advice you guys left here, and I did get the job! YAY! I performed a facial (on a man with a beard--they totally threw me a curveball there! haha), and the Lead Esthetician observed me, then I had my sit-down interview with the manager, and everyone loved me. Yay! Thanks so much for the advice, everyone! :)
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