Comment

Comment by Chere McCoy on March 4, 2012 at 3:42pm

Jackie the culprit in the Vita C is two fold,  1.is the Isohexadecane, and the other is Citrus Aurantium Dulcis (orange Oil).  There is no L-absorbic acid in the Vita C.   You need to remember that ISC is a large company they need to keep cost down (thats why you have Citrus Aurantium Dulcis) and not the Geniune and Authentic (it would be cost prohibitive)  but the mass manufactured oil  (this is the bitter orange oil from the peel and gosh knows the provanance).  The correct C would be Tetrahexyldecyl  Ascorbate.  Please be sure and tell Image about the problem you have had.   Believe me you are not the ONLY one seeing this problem.  Ladies please remember to READ the ingredients!  Just because someone tells you something is in a product DOES NOT mean it is!!!

Comment by jackie mozingo on March 4, 2012 at 10:27am

Found out the client I was having issues with is sensitive to L-absorbic acid. All my clients that have rosacea and sensitive skin can't use the Vital C line. Which is what I thought that line was for her type of skin. The Ormedic line is working great for her now. I added a new product into my line called Nerium Ad, it's replacing all the glycolic acids and retinols from Image. I've seen faster results in 10 days then I did with the Eye lift cream on myself. Does anyone know of a skin scanner that can read the depth of wrinkles. Not like a woods lamp but one I can take before and after photos to show the percentage of skin corrections. Thanks everyone..

Comment by Gloria Ricaurte on March 3, 2012 at 10:34am

Hello, I just open my private skincare practice in Weston,Fl  I have 25 years of experience and I have worked with several product lines before, I am using Image in my office, I work with this line in the past and a I choose them because the ingredients narrow down the best ingredients available to quality skincare technology, I love them!!!!!

Comment by Chere McCoy on February 20, 2012 at 10:29am

Question - Did she first experience red Blotching that spread? Did the blotching turn to dry flaking and itch?  Did she have any type of breakout in the red area?  Most importantly have you seen her to examine this problem?

Comment by Gina Williamson on February 19, 2012 at 10:50am

The spf products actually also have vita-c in it... wonder if that is aggravating? What a mystery!

Comment by jackie mozingo on February 19, 2012 at 10:44am

I will be seeing her tomorrow night for a mini facial to check out her improvement. Image said that lightening serum is so calming that they use it after chemical peels. She said the rash is not red anymore but she is still very dry.  My rep was jessical oulton. She was always their to answer my texts very quickly. So really I have no one helping me now. (Except everyone here and I thank you all so very  much) So After investing 2grand in start up, I don't really want to change lines again but If I don't have any customer support I will.

@Gina, She was only using the Ormedic cleanser, anti aging serum and spf. By the 2nd day she rashed out. I took her off the serum and image told me to put her on the lightening serum, 2days later I gave her a sample of the ormedic serum to put over the lightening serum is what image told me to do. She was still very dry and flaky and had to use the spf at night. So this has taken place over the last 2 weeks. I was going to see if the biotin cream would help.  I guess we will see, this line just may not be for her. Some people can't handle the active ingredients I guess.

Comment by Beth on February 18, 2012 at 10:47pm

The lightening serum also contains Vit. C. Who was your rep?

Comment by Gina Williamson on February 18, 2012 at 9:47pm

It sounds like she needs to stop everything except the Ormedic cleanser. I wouldnt keep throwing products at her. I think I would have her use the cleanser and the ultimate or spf only for at least a week and see if things calm down.
She may be a good candidate for the max products.

Comment by jackie mozingo on February 18, 2012 at 4:38pm

Hi Ladies, how is everyone. Well I have some issues with a client that I just can't seem to get under control. She is having some problems with sensitivity to L-absorbic acid and rashed out. Her skin is blotchy underneath and now scaly. I called the company but not sure if they even knew what was going on. So I had put her on
ormedic serum
spf ultimate
used anti aging serum= broke out took her off that.
gave her the lightening serum, helped but still dry and flaky
Now I gave her a sample of the ormedic serum to go over top of the lightening serum is what Image told me to do.

If that didn't work I was going to have her use the biopeptide cream but image said that would be to much for her.

She is constantly calling me freaking out which I understand but she won't give her skin a chance to calm down. I don't know,I would rather her not have tried the products than have to deal with something I can't figure out.... Please help... thanks ladies.

P.s. Since the chicago rep left the company who has taken over for  her? Are you all getting help from her or are we just on our own when it come to customer service.

thanks Jackie

Comment by Deanna Wickey on January 8, 2012 at 3:52pm

World Wide Launch Party - you are cordially invited to the Image skincare 2012 Worldwide Launch Party - Be the first to receive a "Sneak Preview" of exciting new products before their worldwide public introduction!  Receive special discounts, gifts and prizes.  Save the Date:  February 20th, Columbia, MO and St. Louis, MO.  Event location coming soon!  Pass it along!

 

• ‹ Previous
• 1
• 2
• 3
• 4
• 5
• 6
• …
• 19
• Next ›
• Page