What do you suggest for a client who has super sensitive skin? I had a client who had her eyebrows waxed before and she said that because her skin was so sensitive that part of her skin peeled after waxing. How do I avoid that if I were to wax her eyebrows next?

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Do a thorough consultation to make sure she isn't on medication or using products that may have made her skin more sensitive. If you are sure its not what she is using at home, apply a very small amount of oil to skin before waxing and use a wax designed for sensitive skin. If you are experienced with hard wax that would be the best choice since its more gentle than soft. If she still peels, maybe waxing isn't for her and you could suggest tweezing or going somewhere for threading.

I agree with this and also I would try to find out if this happened to her only once, or if she has tried it several times with several different estheticians and it happened every time. If it happened more than once, you should probably steer her away from waxing, because you will probably end up with the same bad results. But if she has only tried once, perhaps it was due to the wax or the skill level of her previous esthetician, and you could do things right for her with the proper precautions and care.

It's hard to know what actually occurred here.

Client said that she "peeled"...but you don't know if she experienced "lifting" of the skin, her body's reaction to the waxing itself, experienced a reaction to one of the products used, or if the "peeling" was totally unrelated to the waxing itself - but was due to her skin care regimen.

I Totally agree that a thorough consult is necessary to make sure you have a better idea of what's going on...if she is looking to continue waxing.

Since some clients who use a retinol product (doesn't have to be a prescription) won't divulge this, it would be a good idea to go over possible complications if she doesn't tell you everything.

I prefer hard wax to a strip wax, as it seems to cause less trauma to the skin, and all of the waxing disasters that I have seen have been with inappropriate/careless use of strip wax.

If you find that a client has sensitive skin, which to be honest is a growing part of our client base today, I recommend body sugaring to all of my practitioners. If you enjoy hair removal and skincare, and more-so want to continue offering the service to aging, sensitive, or even diabetic clients, then I would definitely recommend doing research in to body sugaring. Please feel free to contact me if you would like to discuss further.

Peace and health.

Everything else everyone has said is correct but here's my two cents to trying it again.

Use hard wax and apply a super light pre-depilatory oil to the skin first. Explain to her that you can't guarantee she won't lift but the hard wax combined with a skin protectant, while not super clean, will help you get the bulk hair off and you can clean the rest with tweezers.

I have one client who is not on anything and lifts every time (bad). I've offered to just tweeze her brows but she says it has always happened and its just her skin. She's happy to put up with the lifting occasionally to just get a good shape and then keep it up in between. It's the most awful lifting I've ever seen but I use these methods on her and she says its better than anyone else who's done it. She is a very rare case and I've seen none others like her but they do exist!

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