Good evening,

I was wondering if anyone has had issues publishing an ASCP newsletter onto their web site?  I have followed the instructions to no avail and am pretty sure I have some new grey hairs from trying to publish this newsletter with no success.  Help!

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Not sure how ASAP websites work. I am a member but don't use that feature. Are you linking it to open in new tab? What format is it saved as on your computer ( adobe or as a site) and OS you use may affect the way you upload. I recall having trouble awhile back but not sure what exactly .

Sorry to hear you're having troubles, Gloria!

Most often when someone is having troubles with the newsletter it's because of their computer—if you don't have the Adobe plugin installed in your browser, it won't know how to display the PDF newsletter. Try right-clicking (or ctrl-click on single-button mouse) and see if it gives you an option to "Save file as..."

And if you're having problems, with this or anything else, feel free to contact us anytime! We're more than happy to help. You can reach us at 800-789-0411, getconnected@ascpskincare.com, through the chat feature at www.ascpskincare.com, www.facebook.com/ascpskincare, or on Twitter @ascpskincare. Take your pick! :-)

Best,
Abram Herman
Social Media Coordinator at ASCP

My standard advice is to try another browser.

Can you tell us what exactly the problem or error message you are getting.  And also if possible the screenshots.

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