Replies to This Discussion

Permalink Reply by MySkin on January 28, 2013 at 6:00pm

Hi Gloria,

Yes, you can offer many things such as: free eyebrow waxing with purchase of a spa service

or 10% off next time they visit your spa. Or add a complimentary service to any service that they get with you. Says its on me!!! i.e. lip treatment with facial service. eyebrow waxing with upper lip waxing service. etc.

Hope that help.

Hina

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Permalink Reply by Rachel Geschke on August 11, 2013 at 12:56pm

I used to give $10 rebook discount but didn't seem to work that we'll. Usually one month I will include a complementary eye mask with booking before they leave. Or make things up on the fly, find out your client's wants and cater a rebook to their interests. 

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Permalink Reply by Miss D on August 11, 2013 at 1:49pm

I have a new client first visit special at $60 (regular $75.00) and I offer my clients who refer me a new person the same offer as the first time new client visit price of $60.00. So they both get something at $60.00.  1 client has already referred 2 new people and one of the new ladies referred her daughter. Like the old Clairol commercial.. :)

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Permalink Reply by Miss D on August 11, 2013 at 1:53pm

This is the card I designed for new clients and clients who refer!

Attachments:

• lp (1).jpg, 6 KB
• new client card.jpg, 21 KB

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Permalink Reply by gloria on September 4, 2013 at 1:40pm

Thank you for sharing this!

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Permalink Reply by Cindy Greenwood on August 11, 2013 at 3:08pm

For every referral I mail out a thank you card after the appointment and include a $10 gift certificate to my client...they can use it on whatever they want.

I also send out a Happy Birthday discount of $5.  You would think that people wouldn't even pay attention to such a little bitty amount, but I had THREE people come in last week just to use their birthday "money"!

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