Massage Envy - 50 min. Murad Facials

I'm contemplating going to work for Massage Envy doing Murad facials. I welcome any input re: if this franchise is a good employer. Thanks!!

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Permalink Reply by Amy Sherman on February 24, 2014 at 2:27pm

Oh I have.

Permalink Reply by kim daniels on February 25, 2014 at 8:07am

Yes, that person is definitely in sales of sorts..  I thought this was a place to ask other Esties their OPINIONS about esthetician related concerns.. NOT brag about your expensive New York spa... 

Permalink Reply by Juli Rose on February 25, 2014 at 6:08pm

I've been working a job that has nothing to do with Esthetics to make my business happen. It' s not easy starting, but I will bust my tail to get it going. Tell you what I would never work at Envy because their facials are not personable! It's like a product line there. I had an interview there and an employee told me to run! 

Permalink Reply by Meredith Sigmon on April 10, 2014 at 2:43pm

I have been working with ME for 2 years now as the lead esthetician. I came here right out of school. No, it is not the most thought provoking work as an esthetician but I am ok with that. I have a large client following and absolutely love my work family. Some ME's do get a bad wrap but we are known here for the quality of service. I get paid $17/hr base, $20 if requested with $.50 raises every 6 months plus tips, commission, and an hourly pay for things like inventory, stocking, cleaning my shelves. It is hands down the best company I've ever worked for (they sent all the NC & SC Menvies to the national white water center last September for a fun day/ team building) Not all Menvy's are the same and please keep that in mind while bashing the one you visited. 

Permalink Reply by Samantha Maline on April 11, 2014 at 2:01pm
That's a pretty good compensation plan. When you say base pay, you obviously started at 15 and earned your way up. Do you get paid that when you don't have an appointment?
Permalink Reply by Meredith Sigmon on April 12, 2014 at 9:52am

I started at $16 and missed a raise for personal reasons. Im not quite at 2 years yet just a few months shy and am due for my next raise soon. I only get paid by appointment but I get paid $8/hr for my extra duties like inventory, stocking, ordering, cleaning. We also do 'mini facials' with a woods lamp and samples to try and get more members doing facials. 

Permalink Reply by Samantha Maline on April 12, 2014 at 1:39pm
See that's where I got tripped up when I interviewed there. I don't understand why they call it "hourly". To me, getting paid a dollar amount/facial is akin to commission. If it were $15-$20 an hour plus bennies, that would be pretty good. But in our business the ebb and flow of the seasons has us swamped with business one minute and dead the next. That's why making $30-40 a service is crucial to us to be able to make a living.
Permalink Reply by Meredith Sigmon on April 13, 2014 at 11:20am

I have full benefits with paid days off. With my base pay (and if request $3 more so up to $20) plus tips I can make anywhere between $17-$70 hour. Ive been stiffed plenty of times but more often than not I make $10-$20 in tips every facial. So one of my regulars requested me I automatically got $20 for the hour. She then tipped me $40 and bought some of her regular products she was low on that totaled over $115. So in that facial alone I made $71.50 for a 50 min facial. I'll take that.  

Permalink Reply by Samantha Maline on April 13, 2014 at 12:55pm
Yeah that happens sometimes in my business too. It's always nice. But it's irregular and not anything I can rely on. Anyway, I'm glad you're happy there, that's all any of us can wish for. I like Massage Envy because they're usually in a great location, the interior is well designed and clean, and it's professional. A great place to start out but there's more for us in this industry.
Permalink Reply by Susanne Schmaling on April 11, 2014 at 2:54pm

Hi Rebecca,

You need to do what fits your career path. If that means starting with ME then go with your gut. Everyone out of school has needed to go somewhere that they may not want for experience. The best experience I ever had was actually working at a cosmetics counter for a major department store. I touched at least 20 faces a day and built my esthetic practice from there. Did I love the products-NO but I learned so much about what clients want. I think the thing that we forget when doing facials is it is not just the order we put products on that matter but the techniques you use during. No one can create a strict protocol on that. Can you be creative with the McFacials? (love you Mary T!) to a degree. You can master an amazing massage.

I just want to remind everyone that having an honest NON JUDGEMENTAL conversation about issues in our industry is essential to our growth as a licensed profession. Just because this is the internet does not mean you are anonymous or cannot hurt someone.

I say go for what ever makes you happy and know that there are estheticians everywhere that will support you.

I am sending you a big hug!

Permalink Reply by Jalea Dodson on July 21, 2015 at 10:23pm
I love it at Massage Envy. I've been an Esthetician there for almost 5 years between 2 locations. Some are better than others but once you find your fit (like with any job) you should be good. Each location is different as far as what they pay, less experience will get you the starting pay of $15/$16 usually. Seems low compared to spas that pay 40-50% commission but those spas aren't nearly as booked as a Massage Envy. Im consistently booked and make a great living working there and have been promoted to Lead Esthetician/Manager. Try it for yourself and see how you like it. Oh and the Murad product line that they use is great! Products that actually work! It keeps my clients coming back and buying retail...win win. Good Luck!
Permalink Reply by George on May 8, 2017 at 2:50am

Remember, Massage Envy is a franchise system.   Any anecdotal experiences can be misleading as they can be owned by different franchisees and run by different managers.

The target demographics are different than day/destination spas.  It started out as membership driven value pricing for massages.  Esthetics were added later to increase revenue stream.  Now, all the massage chains are offering esthetic services, but it is not their core business.  Having very structured offerings like well defined facials with specific protocols makes perfect sense for a large chain.  They want clients to be able to get the same exact service at any location.  But, it is obviously not as exciting for the esty.   Imagine you own a spa and you have created your own 6 facials.   You open another spa location.   Wouldn't you offer the same 6 facials as your first location?

It is like starting your restaurant career at Applebee's or hair career at Pro Cuts.  Most outgrow the confines of high volume an heavy structure and move on with their career.    That is why you see constant turnover and hiring.  From that standpoint, places like Massage Envy can provide valuable experience to those without a lot of experience and established clientele.  

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