Check to see if you have a drip tray underneath. Remove and disinfect this.
Always leave door open at the end of the day.
And finally - some people are sensitive to the ozone smell created by the UV sanitizer. There is no need to use this if you are just keeping towels warm, so just leave it off.
Thanks ladies for the great suggestions. At the end of my day I wipe down the inside empty and dry the drip tray. However, didn't think about the UV sanitizer that makes sense. Unfortunately I don't have the option to turn off the UV sanitizer : (
I'm still experiencing the same problem. Although what does help during part of my day is placing a small dish with a lavendar oil with a bit of water at the bottom. By the end of my day It starts to smell again like a horrid gym shoe/locker room. Well said Siostra. I'm almost at the point of purchasing another towel warmer.
Theresa,
Are you cleaning the gasket around the door on a regular basis? Have you tried turning it uopside down and cleaning the bottom of the door? I was gifted one that was used by a friend, and it had the same issues with odor, so I took it apart and did a thorough cleaning, and after 6 months it still has no odor. :O)
I do on a daily basis wipe it out and leave the door open. I also clean out the drip pan and dry it too. However, I have not checked the gasket, good idea. Thanks
I have always opened my cabi door with one of my towels at the end of the day and left it open overnite, therefore I've never had a musty smell. Try this and see if this help. The inside need to dry out!
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