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Comment by Emily on February 14, 2013 at 6:16pm

Hello All,

I am new to the group.  Have been in the industry for over 30 years and licensed for 13 years.  I would love to know if anyone has a steamer they are truly impressed with.  I have tried several and due to moisture build up, etc. I have used, stop using and still I don't seem to find anything that seems to work for me.  Any suggestions?

Comment by Dave Waggoner on November 16, 2012 at 2:13pm

Hi! Thanks for publishing my article Goals and Resolutions in the current edition of Skin Deep!

Comment by Shelley Hancock on June 11, 2012 at 12:47pm

Jesse...I would love for you guys to be at my event and I would love to visit your office! It'll be on July 22nd but I don't have the venue yet. Let's chat.

Also, can you help me with whom I contact about an article I was ask to write for Skin Deep. My computer deleted a bunch of emails and that was one of them. I have my article ready but don't know who to send it to...thanks!

Comment by ASCP on June 11, 2012 at 12:30pm

Shelley, so excited to hear you're coming to Colorado! Be sure to let me know when I can show you around the ASCP headquarters! We'd love to be a part of your "Show & Tell" too!

Comment by Shelley Hancock on June 8, 2012 at 8:18am

Oops...sorry about the typo on the word Estheticians...of all words to goof up I have to goof that one! :-)

Comment by Shelley Hancock on June 8, 2012 at 8:16am

Just wanted to let you gals (and guys if we have any!) know about a great workshop coming to Southern California in August..."Empowering Estheitcians". There will be four industry veterans speaking about their business success tools. I'm one of the speakers! Here's the details: http://www.shelleyhancock.com/seminarstraining.html

 

Also, I'm bringing "Shelley's Show & Tell" to Colorado in July!! Details coming soon to my website. Have a great day everyone!

Comment by Kristin Bromley on March 4, 2012 at 4:16am

thank you Ann for your experienced advice!

Comment by Ann Prendergast on February 9, 2012 at 7:51am

@ Kristin:

I think the best advice I could give you was gained by personal experience..NEVER give your services away! Do not drastically reduce them either. I know how badly you want clients, but believe me, there are better ways to get and KEEP clientele. Add-ons are a great way to bring in clients...what is more valuable than time? Spend an extra 10-15 minutes doing arm or hand massage...things like that...I have a client who has been with me for 5 years now and she gets 90 minutes everytime she comes in (started at a 60 min service) and now I give her a glycolic hand treatment during her facial as well...stellar customer service is the key...when you appreciate your clients (and they truly know it) they will remain loyal, tell their friends and family and you get to live your passion.  If you want feedback from clients, give them a little questionnare at the end of their service...tell them if they fill it out and bring it back at their next appt they get 10% discount (or something extra) and get them to re-book right there. People do not want gimmicks (at least customers who want to be loyal) they want to be treated as if they are the only clients you have :) Best of luck to you!

Comment by Kristin Bromley on February 9, 2012 at 6:45am

I am a new Esthetician working in a salon and day spa. I am promoting with buy a facial/get a facial introductory offer. Also a punch card stating buy 6 facials get the 7th at 1/2 price and the same for body treatments. I also want to do a Book a Friend promo. I am looking for more ideas from other expert Estheticians that they have found to work for them to keep loyal customers?

Comment by Robin Collins on March 11, 2011 at 5:14am

Hey All - Happy Friday!  I found 2 distributors of the Dr. Schrammek Green Peel discussed in the latest Skin Deep Magazine...one in South Carolilna the other in NY!  Checking out further and will share what I find out...keep in touch

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