All Blog Posts Tagged 'front' (1)

Greeting Customers - What Goes On At Your Front Desk?

Why does The Gap (and Old Navy and Banana Republic too) greet customers entering one of their shops? Greeters are there to welcome customers, make eye contact with them, smile and offer assistance.

When a customer is greeted at the entrance to the establishment and eye contact is made together with a smile, the customer senses that they have been…

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Added by Synoia Tech / Shari Pilo on October 9, 2012 at 1:03am — No Comments

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