Replies to This Discussion

Permalink Reply by Jennifer Johnston on March 1, 2012 at 3:03pm

I've always wanted to be skilled at Aurvedyic spa treatments and/or Trager. Both bring the body and mind to the ultimate transcendental and relaxed state. What a better gift to be able give to another person.

Permalink Reply by Donna Denise Ray on October 8, 2014 at 10:27am

I love that idea!

Permalink Reply by IULIA HON on March 1, 2012 at 3:31pm

 For now I am thinking that I'd really like to improve my conversation skills in client education in a way that'd be more suitable for everyone to understand how products work and how simple is to take care of your skin, I feel like I am hitting a wall trying to explain what they should do over and over and over again.... Using scientific facts it helps a lot, I feel like the client trusts and respects your knowledge, but then, it becomes confusing, all that information coming at once and realizing the: "omg - I've been spending a fortune on my products and they were all the wrong ones!" I believe that's the key to a stable and trustworthy aesthetician/client relationship more then anything.

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Permalink Reply by Deborah Kenney on June 29, 2012 at 1:57am

I wanted to learn faster and better waxing techniques and  and last weekend did a two days-hands on class with Lori Nestore the "Wax Queen". She is an incredible teacher the time and cost well worth it! I also just rec'd DVD's from the Reality Face Acne Clinic to be able to help acne clients for better results. I've already learned a great deal. Learning about the skin care line I carry now and the new one when I finish will be the hardest challenge for me.I am near one year licensed, still so much to learn. I am also a 13 yr. LMT. I'm pretty satisfied with where I am in that regard.

 

Permalink Reply by Lauren Snow, ASCP on June 29, 2012 at 11:49am

I thought it would be nice to learn about how elevate yourself above the rest! I'm thinking tips & tricks to become the best esthetician in your area. Like little things that don't cost us much (if anything) that go a long way in a client's eyes. For instance, I was talking to another esthetician the other day and she mentioned she always does a hand massage with each service, even if she is just waxing eyebrows for someone- because it costs her next to nothing to do it (just lotion)- yet it puts value in the client's mind and her clients have come to love the extra special touch.

 

What are some other ways we can exceed our clients' expectations and set ourselves apart from the spa down the street without spending a fortune to wow them?

Permalink Reply by Deborah Kenney on June 29, 2012 at 8:15pm

Some of the things I do.

I use scented steamed towels- a few drops of essential oils in water smells so good, makes the room smell good too, not too overpowering. If you massage hands or feet, wrap in a hot towel and put a baggie (tiny trashcan size) on to soften afterwards.  If your towels aren't too thick they will cool a little quicker, so don't leave on too long. If you do scalp massage, you can add a drop or two of essential oils to your hands, rub together and it doesn't leave any oil on hair. I commonly use lavender, lemongrass, peppermint (esp. on feet) but have 30 or so to choose from!

I use a cold (can be heated) flax seed eyepillows, on almost everyone at some point, if I'm massaging, I use it while they are supine and doing their legs, if performing a facial I will usually put it on when I leave the room for them to dress, it's a little large if used during steaming.  I tell them to take several deep relaxing breaths before getting up and dressed and just open the door when ready. Since they are undressing/dressing in my room and paying me, I have to plan on extra time anyway.  

I make them myself,  and occasionally give one out if they comment on how much they like them.  do not throw in washer-they will expand and won't be usable, which I do every once in a while. I try to make the pillowcase red or black or something that shows up good, so I don't do it too often! I just clean them out, refill and sew em' back up!

A flax seed or rice neck wrap is always very comforting if warmed, and supports the neck a bit. They can be covered with a towel, so your not washing the cover after every use.

If you have some marble stones, cold stone finishing is really nice, and helps to close the pores or a cold scented towel compressed for a couple moments does the same thing.

I haven't done this in a long time but used to all the time, fix baggies of salt/baking soda (equal parts) put 1/2-3/4 cup pr bag with instructions to add to bath water and relax, can add a tea light. I'd tell them it helps prolong their relaxing service. (purchase 50 lb bag of salt and large boxes of bs at Sam's or costco and mix doesn't have to be equal parts or can be just salt) Can scrub with it if they haven't just shaved or otherwise have open sores, the salt would sting!

I agree these little things mean a lot and cost next to nothing. Some people are really thrilled.

Permalink Reply by Lauren Snow, ASCP on July 2, 2012 at 3:12pm

Wow! Thank you Deborah! Great ideas! Very useful and valuable! :) :) :)

Permalink Reply by sunny freedman on July 1, 2012 at 6:21pm

I'd like to learn more in depth about ingredients or find a good resource literature. Also the whole parabens/ organic theme is of interest as it seems its the newest buzz.

 

Permalink Reply by Deborah Kenney on July 6, 2012 at 11:21pm

I would like to learn more about LED with Micro current- I was really impressed with a student's/new teacher's unit she brought to school last year. Someone was careless with it and we didn't get to try it again. Seemed pretty great to me.

Permalink Reply by Shareen Rustin on January 13, 2013 at 5:53pm

Hi there,

I believe it would be great to discuss ways Estheticians prepare themselves before performing facial treatments. Considering we use a lot of massage techniques for facials as well as other parts of the body. We have an energy that surrounds us- if we are not grounded- I believe our clients can sense our "unrelaxed" state and this interferes with the energy they put out. Sometimes they visit us to get relaxation and healing. We are to heal the body, mind and spirit, not just touch it. This is what my focus is on with my clients, and why I believe they come back. Just a thougt :)